Enable Explicit Opt-In Segmentation for Non-Restrictive Compliance Profiles
Currently, in Dynamics 365 Customer Insights - Journeys, when using a non-restrictive Compliance Profile, the segment builder does not allow targeting contacts/leads who have explicitly opted into a Purpose or Topic. The available options for Purpose/Topic are limited to 'Will Send' and 'Will ...
STATUS DETAILS
New
Extend Scoring Functionality to Contacts (not only Leads)
Scoring is currently limited to Leads, but not all organisations work exclusively with Leads, particularly in account‑based or B2B environments, where engagement often happens directly at the Contact level. Many key behaviours occur after someone becomes a Contact, yet these cannot be scored o...
STATUS DETAILS
New