Simplification of the “send email receipt” step at POS
Current situation:
At the POS in the SCA during the checkout there is a step called "Do you want to email the receipt?"".
In this step you need to enter your email address and there is also a boolean field that must be switched from “off” (default) to “on” t...
Enhance Credit Memo Numbering with Randomization to Prevent POS Fraud
Background & Business Need
In retail environments, especially at the Point of Sale (POS), predictable credit memo number sequences can pose a significant fraud risk. As highlighted by a customer in a recent support interaction, if credit memo numbers follow a sequential ...
Duplicating phone numbers at the customer's account in pos
we have an issue with duplicating phone numbers and customer's name in the customer’s account at the cashier in pos which confuse cashiers. When the customer enters a phone number or names that already exists, they are able to add another customer with the same information.
This duplicat...
POS permissions to allow taking over suspended shifts for single register.
POS permissions to allow workers to take over suspended shifts. Some customers would like to limit the access to only allow workers to take over a shift of the register they're already activated on. There is already a permission to take over suspended shifts however, POS Cashier permissi...
Email notification is not honoring the modes of delivery configuration
For digital gift cards - Customer is seeing that the Order Confirmation and Order Shipped email notifications are being sent in addition to the gift card email regardless of the modes of delivery configuration.
The expectation being that if they don’t have an item on the order...
Multiple products with same bar code at the POS
Currently, it is not possible to sell multiple products with the same bar code at the POS. This is a retail industry standard requirement for day to day operations and is expected functionality. It is a very common practice (especially in the wine and beer industry) to have multiple products tha...
The receipt print prompt dialog window is defaulted to focus on the toggle on/off rather than Print button
When the receipt print prompt appears, the focus is currently set to the toggle on/off button instead of the "Print" button.
To improve efficiency, it is recommended to set the default focus on the "Print" button. This adjustment will allow the user to press "Enter" to print the receipt ...
Ability to configure columns in the customer detailed view, in Store Commerce
A common requirement among D365 Commerce customers is to alter the customer view to there need. Rarely all functionalities are used which leads to empty data in the column. There is currently no option to hide or configure the column display order which means that the user needs to scroll to t...
Limit methods of payment by terminal for Point of Sale application
We have a customer that has several stationary POS terminals with necessary peripherals to support all methods of payment in the store. However, they also have mobile work tablets that they use for line busting where they only accept credit card. The mobile tablets do not have a cash drawer an...
Browsing categories/products view need UX improvements
We get a lot of feedback from different customers that the function to browse products through tiles/cards is unclear and needs improvements to provide a good UX. Where? Menu option "Products", in between "Home" and "Categories", in the left menu navigation, in POS. Issues? 1. The user is pres...
Administrator
Thank you for the idea! This is currently not in our immediate roadmap. We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!