Enhance Credit Memo Numbering with Randomization to Prevent POS Fraud
Background & Business Need
In retail environments, especially at the Point of Sale (POS), predictable credit memo number sequences can pose a significant fraud risk. As highlighted by a customer in a recent support interaction, if credit memo numbers follow a sequential ...
Discount / Promotion infotext available at POS for cashier
On the POS there is the option to set up the buttons "View available discounts" and "View all discounts".
If you scan an item that is part of a currently valid promotion and then tap on the "View available discounts" button, the appropriate discount for the item is displayed, ...
Simplification of the “send email receipt” step at POS
Current situation:
At the POS in the SCA during the checkout there is a step called "Do you want to email the receipt?"".
In this step you need to enter your email address and there is also a boolean field that must be switched from “off” (default) to “on” t...
Duplicating phone numbers at the customer's account in pos
we have an issue with duplicating phone numbers and customer's name in the customer’s account at the cashier in pos which confuse cashiers. When the customer enters a phone number or names that already exists, they are able to add another customer with the same information.
This duplicat...
Email notification is not honoring the modes of delivery configuration
For digital gift cards - Customer is seeing that the Order Confirmation and Order Shipped email notifications are being sent in addition to the gift card email regardless of the modes of delivery configuration.
The expectation being that if they don’t have an item on the order...
Allow "Synchronize orders" and "Validate store transactions" to run across legal entities.
Both "Synchronize orders" and "Validate store transactions" jobs allow selection of channels using the hierarchy but can only run for channels in the current legal entity.
This means that you need to create the jobs in the batch queue per legal entity instead of grouping them into e.g. ...
The receipt print prompt dialog window is defaulted to focus on the toggle on/off rather than Print button
When the receipt print prompt appears, the focus is currently set to the toggle on/off button instead of the "Print" button.
To improve efficiency, it is recommended to set the default focus on the "Print" button. This adjustment will allow the user to press "Enter" to print the receipt ...
Limit methods of payment by terminal for Point of Sale application
We have a customer that has several stationary POS terminals with necessary peripherals to support all methods of payment in the store. However, they also have mobile work tablets that they use for line busting where they only accept credit card. The mobile tablets do not have a cash drawer an...
POS permissions to allow taking over suspended shifts for single register.
POS permissions to allow workers to take over suspended shifts. Some customers would like to limit the access to only allow workers to take over a shift of the register they're already activated on. There is already a permission to take over suspended shifts however, POS Cashier permissi...
Multiple products with same bar code at the POS
Currently, it is not possible to sell multiple products with the same bar code at the POS. This is a retail industry standard requirement for day to day operations and is expected functionality. It is a very common practice (especially in the wine and beer industry) to have multiple products tha...