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We have a customer that has several stationary POS terminals with necessary peripherals to support all methods of payment in the store. However, they also have mobile work tablets that they use for line busting where they only accept credit card. The mobile tablets do not have a cash drawer and are not configured to work with shared hardware, instead they have a local credit card device and the salesclerk is equipped with a mobile printer.

 

If the salesclerk is processing a sale and selects the subtotal on the POS transaction screen to process the payment, they see all methods of payment configured for the store and can accidentally tender the sale via cash or check.


I would like to propose an idea that the product group add functionality to disable the hyperlink to methods of payment from the sub-total, making it required to access configured methods of payment through button grids or there is further development done to limit methods of payment by store & register.


Option 1: Add a configuration to disable the subtotal invoking the methods of payment display on the POS transaction screen. Ideally, this could be defined on the register. If it needed to be profile driven, I would recommend the visual profile so we could limit configuration overhead and drive the visual profile:register configuration easily. If it needed to be rolled up to the next level for simplicity in implementing, we could have this configuration at the functionality profile level to drive this through store configuration.


Option 2: Add a way to configure a list of payment methods that are eligible to be displayed by register. When configuring this at the Register level, only methods of payment configured for the channel would be displayed. You can create predefined lists by register so if the sub-total is selected, you only see the methods of payment associated to that register. If a return is being processed and the channel return policy supports a method of payment that the register does not, the POS would display a warning that the return cannot be processed on this register using that method of payment.

STATUS DETAILS
Under Review