Add Label Printing Functionality!!!! PLEASE
Many Retailers need a Label printing option from the POS. Help meet this need!
Self-checkout
The demand for self-checkout is increasing massively worldwide. Self-checkout provide a better customer experience and can provide a better efficiency in terms of shorter lines and a faster checkout, especially for supermarkets and grocery stores, but also for fashion retailers and others. Wit...
Thank you for the product suggestion! For now, it will stay categorized as Under Review only because we can't yet claim that it is planned. This feature is certainly on our long-term roadmap, but it's a significant investment and the product team is working on more immediate priorities.
Display store's phone number on Show store location screen in POS
Retail staff want to get visibility of a store's contact phone number within POS.
It seems like the logical place to do this would be on the location details screen, accessed from (e.g.) the Inventory lookup form by clicking on Show store location button.
Here we see a loc...
Thank you for your suggestion. I have added it to the backlog, we'll get to it as soon as we can. Given that this is a minor update, it will hopefully get picked up soon.
Select Loyalty program from POS
The idea is for the worker to be able to select which loyalty program will get assigned to a loyalty card, when the card is issued through POS. At the moment, when you create a new customer through POS and issue a loyalty card for that customer, all existing loyalty programs under that legal en...
This is a great idea and we have added it to our backlog. We will keep tracking votes on this as well.
CW functionality need to support in Retail POS
We are implementing retail business where customer needs the catch weight functionality. In back office this is manage able but customer is not able to sale the catch weight item from POS that's show the gap in retail POS. Majority grocery store has inventory item that is Catch weight tag but thi...
Thank you for your submission. We will continue to watch this idea and will bring it into planning as it receives more votes.
Improvements to e-receipt design capabilities
The current capabilities around email receipts are extremely basic and honestly not fit for purpose in a world where email has removed the need for paper.
EVERY customer I work with requests e-receipt capabilities as a mandatory requirement of the product, and the vast majority al...
Thanks for your feedback. This is a great suggestion. We have added this to our backlog -Holly Haines, Principal Program Manager
Additional note: There is some guidance for formatting emailed receipts in Send email receipts from Modern POS (MPOS) - Commerce | Dynamics 365 | Microsoft Learn. Specifically, the use of the HTML <pre></pre> tags around the %message% placeholder resolves the spacing issues.
Up-sell/cross-sell item functionality from the POS
Within FinOps Up-sell/cross-sell functionality is available within Call Center. Many of our clients are requesting this functionality within the mPOS and cPOS to drive sales. Please extend this functionality to be available from within the POS.
Thank you for your feedback. POS currently uses the Infocode framework to drive upsell/cross-sell type capability. We do have intention to normalize upsell/cross-sell functionality across all retail channels on our roadmap. We cannot share a timeline for this at this time. - Holly Haines, Principal Program Manager
Add product attribute values to POS product search
Currently the product search functionality on POS does not let you immediately search based on attributes. It only looks at the following fields: Product number Product name Description Dimensions Barcode Search name Only after a search has been completed using one of these criteria can the use...
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Holly Haines, Principal Program Manager
QR in POS customer receipt
Printed QR in POS customer receipt According to Saudi Arabia Law, all the receipts should have QR code at the end of the receipt on scanning QR it should give basic information ( transaction number / Date / invoice amount / tax amount )
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
Original Receipt/Transaction reference on Return Transaction
We have found that on Return transactions (using the "default" customer), we are not able to see the original receipt or transaction that the return is linked to. Specifically, we are looking at return transactions where the Sale is return sale parameter is set to "Yes". The help text for the S...
Thank you for this input. We will review this suggestion and track it in our product feature backlog. -Holly Haines - Principal Program Manager.
Administrator
Thank you to everybody for your thoughts on this feature. We certainly see value in this capability, but it's also an investment that diverts us from our core priorities. My recommendation would be to reach out to the Commerce Community to seek solutions that partners and customers are already using to fill this need.