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We get a lot of feedback from different customers that the function to browse products through tiles/cards is unclear and needs improvements to provide a good UX.
Where?
Menu option "Products", in between "Home" and "Categories", in the left menu navigation, in POS.
Issues?
1. The user is presented with both the top node category and the sub-node categories in the same view. It is very confusing to the user as this hierarchy is displayed in the POS.
2. When clicking a category the users expect to se the sub-nodes of the category clicked. Instead all products from all sub-node categories are shown. This is very confusing to the user and the amount of products displayed is overwhelming
Suggestions?
1. User should browse the categories by default.
2. First display all top node categories. When user clicks a category, then display the sub-node categories. When there are no more sub-node categories to browse, then display the products in that category.
3. Include bread crumbs at the top to help the user understand where in the structure they are navigating. Also make the bread crumb clickable links to easily jump backwards in the hierarchy.
Where?
Menu option "Products", in between "Home" and "Categories", in the left menu navigation, in POS.
Issues?
1. The user is presented with both the top node category and the sub-node categories in the same view. It is very confusing to the user as this hierarchy is displayed in the POS.
2. When clicking a category the users expect to se the sub-nodes of the category clicked. Instead all products from all sub-node categories are shown. This is very confusing to the user and the amount of products displayed is overwhelming
Suggestions?
1. User should browse the categories by default.
2. First display all top node categories. When user clicks a category, then display the sub-node categories. When there are no more sub-node categories to browse, then display the products in that category.
3. Include bread crumbs at the top to help the user understand where in the structure they are navigating. Also make the bread crumb clickable links to easily jump backwards in the hierarchy.
STATUS DETAILS
Declined
Administrator on 3/13/2023 11:29:14 PM
Thank you for the idea! This is currently not in our immediate roadmap. We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!