4

Allow security to be applied to Engineer locations shown on the schedule board map

Currently the live location of engineers is shown on the Schedule Board map with the latitude/longitude data of an engineer being retrieved from resco_mobileaudit records. The link between the Bookable Resource (User) shown on the map and the resco_mobileaudit record that is read to get their l...

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Category: Mobile (64)

STATUS DETAILS
Needs Votes
4

Option to switch on/of the driving time view

If a booking is scheduled for 1 p.m. for 2 hours and the resource, which is booked, need 1 hour driving time from his home, the starting time is set to 12 p.m. So in the calendar the resource seeing a booking from 12 p.m. to 3 p.m. This sometimes can be confusing, as 12 p.m. can be seeing as the ...

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Category: Mobile (64)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the suggestion. Sounds like an interesting enhancement which we can evaluate for the future.

 

Thanks,

Field Service PM Team.

3

Enable Guest Users for the Field Service Mobile App (PowerApps)

External / Guest user access is currently not a supported feature for model-driven apps in both the PA player and the FS Player. It is critical that guest accounts, which are mainly Technicians and mobile workers, have access to the Microsoft Field Service Mobile App.

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Category: Mobile (64)

STATUS DETAILS
New
3

Field Service Mobile - Freeze Tabs for Better User Navigation

When scrolling down on a form in Field Service Mobile, the tabs disappear. A better user experience would be to freeze the tabs as you scroll down to allow the ability for a mobile user to change tabs quicker and not have to scroll backup on the form to see the tabs.

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Category: Mobile (64)

STATUS DETAILS
New
3

Calendar View - Show week view like outlook.

For some people a calendar is a lot easier to read than looking at a list. It would be better to have the Outlook type Week view for calendar when looking at FS Bookable Resource Bookings

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Category: Mobile (64)

STATUS DETAILS
Needs Votes
Ideas Administrator

T

3

Automatic acceptance of booking and automated timestamps wherever possible

--> Target: A technician need to work as efficient as possible and should spend not much time on his mobile Incoming booking will be accepted only by the status "received by FSE" (field service engineer). The same logic of what's app with the two blue ticks on the message should be used, when a ...

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Category: Mobile (64)

STATUS DETAILS
Needs Votes
3

Working hours in Calender view

We would like the possibility to show the Working hours and non-working hours in the Calender view on the Field Service Mobile Application. Similar to how it is shown in the FS app in the scheduling board where non-working hours are grayed out in a darker gray compared to the working hours.

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Category: Mobile (64)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the feedback. We will review this idea internally and monitor for additional votes.

Thanks,

Field Service PM Team 

Thank you for the feedback. We will evaluate

3

Add the Arabic language pack as a supported language for Dynamics 365 for phones and tablets

We have noticed, that the Arabic language pack is not supported for the Dynamics 365 for phones and tablets. You can refer to the below articles for more information: https://support.microsoft.com/en-us/help/4046795/microsoft-dynamics-365-online-and-on-premises-update-2-2 https://docs.microsof...

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1 Comments

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Category: Mobile (64)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for reaching out to us. This is a Dynamics 365 Power App functionality and ideas are tracked at https://ideas.powerapps.com. However, we are tracking this idea and we've communicated this issue to the platform team.

Thank You,

Jonathan Baker, PM

Field Service 

 

2

Dynamics 365 Field Service mobile text to schedule

Future featuring the option to easily mobile text to schedule maybe a potentially ideal luxury to include in addition to future virtual agents solutions.

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Category: Mobile (64)

STATUS DETAILS
New
2

Wrap intune SDK for Field Service (Dynamics 365) mobile app

As the current Field Service Mobile (Xamarin) app will end in June 2022, most of the current customers are exploring Field Service (Dynamics 365) mobile app. With this it would be beneficial for the customer to wrap it with intune SDK and let the enterprise manages it in their intune MAM configur...

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Category: Mobile (64)

STATUS DETAILS
Completed
Ideas Administrator

Field Service Mobile (Dynamics 365) can now be managed with Intune.

Thanks You,

Field Service Mobile Team.