Correct Service Invoices
It is possible to correct a posted sales Invoice in Business central. But it is not possible to correct a posted Service Invoice. Out customer aksed us to check if it is possible to have the same function in the posted service invoices to correct a posted service Invoice document. We think this n...
Case based service management
Customer service is the key of of every SMB's. Current service management module supports only product/item manufacturing businesses. It should be tweaked to support case based service management.
Link between Purcase Order and Service Order
We suggest the same options for linking a Purchase Order to a Service Order as is possible from a Purchase Order to a job.
Creating service items – “Blocked/Sales Blocked” items should not be shown
When creating a service item manually, blocked items (either is Blocked or “Sales Blocked”) should not be shown on the lookup item list. Like as for blocked items on sales order lines.
Service Module: Add and manage the payment method and SEPA levy mandates into service invoices
Currently Business Central don't offer to users to fill a payment method code and SEPA direct debit mandate informations in the Service Contract. Therefore you have no choice for submitting recurring service invoice to SEPA direct debit collection process. SMATI Abdel.
Service External document number is missing
The very important field External document number is missing in Service.
Best regards,
Business Central Team
Add the field "Quote No." in to the Posted Service Invoice/Creditmemo
Hello together, Many end customers insist that the number of the offer is printed on the invoice so that it can be checked during invoice control. In the sales area, the field "Quote No." not included in the invoice in the service area. Please add the field to Posted Service Invoice/Creditmemo ...
Prepayment sales/purchase invoice cancel function should be add.
Hi, This is our customer issue in BC 16.4.14693.15090 (Country/region: TW) Once we create and posted any prepayment invoice from sales/purchase order, we can only use the credit memo function to do the cancellation. But, in standard credit memo function for prepayment, user can not choice whic...
Best regards,
Business Central Team
Service Order Resource costs should post to the General Ledger
When a Resource is posted on a Service Order, the entries posted will only DR. AR and then CR. Sales to the General Ledger (GL). It does not post the Resource Costs to the GL. I would expect it to record the costs to the GL that is associated with the Service Order. Without the costs, it's rec...
E-mail body selection on Service invoice
We suggest the same options for report selection (E-mail Body selection) on Service documents as on Sales documents.
Administrator
Please add your valuable votes and comments to the suggestion above instead.
Sincerely,
Andrei Panko
PM, Microsoft