221

Possibility to delete or update service contract invoices

When you create a service invoice for a service contract, service ledger entries are created at the same time. This makes it impossible to change anything in the service invoice, or even delete te invoice. You can then get 'stuck' in the service invoice when posting is not possible due to an erro...

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5 Comments

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Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
205

Attach Documents in Service Orders and Quotes

Please provide the ability to attach documents in Service Orders and Service Quotes like you've done elsewhere in the application. It is critical to be able to attach pictures for documentation, purchase orders for approvals, etc. when processing service quotes and orders.

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17 Comments

Read more... 17 Comments

Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
140

Archive Service Orders

Like Sales Orders, etc. I want to archive Service Orders. Until now you only can mention Posted Service Orders by it's Ledger Entries.

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6 Comments

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Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. We released this feature as part of the functionality in Archive service management documents.


Sincerely,
Andrei Panko
PM, Microsoft
86

Make it possible to select items of the type 'service' in Standard Service Codes

Make it possible to select items of the type 'service' in Standard Service Codes, because now only items of the type stock can be chosen. In some cases you want a service like 'Certification of an item' to be on the item list. At this moment its not possible to use these items in a standard serv...

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2 Comments

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Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality has been added to the product.

Sincerely,
Andrei Panko
PM, Microsoft
44

Ability to add Documents to Service Items

We have identified a gap in that all of our Documents that are generated during the manufacturing process requires a electornic respository. we currently handle this with Salesforce. We are moving all in to BC. We have identified that Service Items would be the best area for all departments withi...

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0 Comments

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Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
43

Block items for Service

Items can be blocked for purchasing or sales, but not for service on the item table, this should be able too

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0 Comments

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Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.


Sincerely,
Andrei Panko
PM, Microsoft
26

Allow multi-selection of service items to add into a service contract

Currently, to add a Service Item to a Contract, we have to add each item in the Contract line by selecting the Service Item No. in the column.

When the list opens in the Service Items page, you have the option to multi-select. But this only adds the last item into the Contract line.

...

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0 Comments

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Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
23

Service External document number is missing

The very important field External document number is missing in Service.

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0 Comments

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Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
20

Add the field "Quote No." in to the Posted Service Invoice/Creditmemo

Hello together, Many end customers insist that the number of the offer is printed on the invoice so that it can be checked during invoice control. In the sales area, the field "Quote No." not included in the invoice in the service area. Please add the field to Posted Service Invoice/Creditmemo ...

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0 Comments

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Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
19

Make "your reference" field visible on Service Order, Service Invoice and posted Service invoice in pages and in default datasets

Make "your reference" field visible on Service Order, Service Invoice and posted Service invoice in pages and in default datasets

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0 Comments

Read more... 0 Comments

Category: Service Order Management (126)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. We released this feature as part of the functionality in See improved usability for service and projects.


Sincerely,
Andrei Panko
PM, Microsoft