Current Service Contract requires to define ship-to address. Same time we cant assume that all service items will have one and same ship-to address. Please consider removing limitations affecting service contract usability.

In our case we can have 100 different service items in one contract but locations where these items are used and must be returned are different. Every service item can have its own ship-to address.

If we create a contract and define ship to address we cant work with the contract as it doesnt allow different ship-to addresses than written in contract.
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team



So it has been a while - no change?

Its simple fix and needed one.

Category: Service Order Management



I really hope its considered as right now its not supporting real world situation.
We service machines located across country and cant use service contract due in BC no other option than to have one ship to address for all units. This is not realistic and possibly easy fix to have unlink service contract from one fixed ship to address. Ship-to address is defined by service item location anyway...

Category: Service Order Management