3

Link Purcase Order to Service Order.

Require a method to link/add purchase costs incurred for a service order.

Costs incurred are not limited to internal costs only and need a way to register procured costs against a service order.

Same options for linking a Purchase Order to a Service Order as is possible from a Purc...

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Category: Service Order Management (155)

STATUS DETAILS
New
11

When running Create Contract Service Orders with the Print Only option selected in the Action field, the same filters should be applied so that identical results are produced.

When running Create Contract Service Orders, selecting Print Only in the Action field executes a different report (“Contr. Serv. Orders – Test”) than when selecting Create Service Order. Each option applies different filters, which results in inconsistent outputs. Because the results are not t...

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Category: Service Order Management (155)

STATUS DETAILS
New
1

Use full Error message during check o prepayment amount in sales lines

Hello together,


The "ThrowWrongAmountError" function of sales line shows the error

Text049: Label

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Category: Service Order Management (155)

STATUS DETAILS
New
2

Service Credit Memo Line / Missing Field: "Service Item Line No."

Dear Microsoft Dynamics 365 Business Central Team,

I would like to request the addition of the field “Service Item Line No.” to table 5995 – Service Cr.Memo Line

This field is already present in Service Invoice Line (Table 5993) a...

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Category: Service Order Management (155)

STATUS DETAILS
New
5

Service Order - Ship and Consume with Warehouse Shipments

There is a limiation of the Service Order module if you go to "Ship and Consume" for items that have a posted warehouse shipment. These items can be "Invoiced" or "Shipped and Invoiced" from the Service Order.


In order to follow standard business logic where the warehouse team...

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Category: Service Order Management (155)

STATUS DETAILS
New
115

Item Charge Assignment in Service Module

Dear Microsoft Dynamics Team,

I would like to propose a feature enhancement for Dynamics 365 Business Central that would greatly benefit organizations using the Service Management module.

Feature Request:

En...

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6 Comments

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Category: Service Order Management (155)

STATUS DETAILS
New
4

Pro Forma for Service Documents

The sales module has this nice feature to print a 'Pro forma' or 'Draft' invoice before its posted.

The service module is missing this feature. Its a recurring question from quite a few end customers. (I can add to that that this feature is also missing for Credit memo's)

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Category: Service Order Management (155)

STATUS DETAILS
New
3

Cancel service invoice

Like in sales invoice, having the possibility to cancel a service invoice

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Category: Service Order Management (155)

STATUS DETAILS
New
6

Add Order Totals to Service Management Module

The Service Management module does not display order totals on quotes, orders, or invoice documents. This creates a gap in visibility and usability compared to other document types such as Sales Orders and Purchase Orders.


Proposed Functionality:

1

Add attachments to loaner card

Add an attachment FactBox to store and access documents to the loaner card. Additionally, add the copy comment functionality (Links and Notes) from Service Order to Loaner Card when lent.

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Category: Service Order Management (155)

STATUS DETAILS
New