Resource lines from Timesheets hide from Report Layout
Currently in order to post Time Sheet lines to Resource ledger entries for SO, we need to include these time sheet entries in Service Lines. Service Providers want the option to post and keep track of these resource lines without showing the customer how many hours were actually spent on a job...
Default filter in Service Lines Service Lines (5905, Worksheet)
Can we set the Default filter to ALL instead of Per Selected Service Item
Service Order Total Amount
Currently there is no total amount fields in the Service Order, the Service Item Work Sheet or the Service Line view. Further there is no total field in the Service Invoice.
Generate Warehouse pick on servicelines
It is a great need to be able to make a pick for service order, similar to functionality recently made for job/project module. The need to be able to create an assembly order is also a desire.
Bug 3807: III.8.1 Posting in Service Mgt Module excluding IC Partner Codes
The Service Mgt Module totally ignores IC Partner Codes defined in the customer master data records when posting Service Invoices and Service Credit Memos.
Reproduction steps:
- Intercompany Set up is done and...
STATUS DETAILSNeeds Votes
Extend shipping non-inventory lines to service orders
In 2023 wave 1 new functionality was added to allow non-inventory line types to be shipped if items on the same source document were shipped via a warehouse document. This functionality work brilliantly, however it does not currently work with service orders. This creates an inconsistency, an...
Service Contract - Allow Service items across multiple ship-to's
We have a customer with 100's and 100's of locations. One Service Contract to cover Service Items across all locations.
If an item requires service it is shipped to the service center and a good unit immediately shipped out from a hot-spare inventory.
Once the defective item is r...
External document no. in service documents
The external document no field should be inserted into the service document. The field is present in all purchasing and sales documents.
Standard Sevice Codes Translations
Item translation is a nice feature for sales orders, purchase orders etc.
For service lines the feature works when you manually register item lines, but when you use standard service codes, the item translation is not used.
You could translate the description on standard service l...
Create service order or quote from sales return order
It would be nice that when an item is returned by a customer for repair, you can create a sales return order and from that return order create a service order or service quote. (in function create return-related documents)
It is already possible to create a purchase return ord...