4

Service Order - Ship and Consume with Warehouse Shipments

There is a limiation of the Service Order module if you go to "Ship and Consume" for items that have a posted warehouse shipment. These items can be "Invoiced" or "Shipped and Invoiced" from the Service Order.


In order to follow standard business logic where the warehouse team...

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New
1

Item Charge Assignment in Service Module

Dear Microsoft Dynamics Team,

I would like to propose a feature enhancement for Dynamics 365 Business Central that would greatly benefit organizations using the Service Management module.

Feature Request:

En...

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New
2

Pro Forma for Service Documents

The sales module has this nice feature to print a 'Pro forma' or 'Draft' invoice before its posted.

The service module is missing this feature. Its a recurring question from quite a few end customers. (I can add to that that this feature is also missing for Credit memo's)

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New
1

Cancel service invoice

Like in sales invoice, having the possibility to cancel a service invoice

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New
6

Add Order Totals to Service Management Module

The Service Management module does not display order totals on quotes, orders, or invoice documents. This creates a gap in visibility and usability compared to other document types such as Sales Orders and Purchase Orders.


Proposed Functionality:

1

Add attachments to loaner card

Add an attachment FactBox to store and access documents to the loaner card. Additionally, add the copy comment functionality (Links and Notes) from Service Order to Loaner Card when lent.

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New
2

Create corrective credit memo

We would like to be able to create a corrective credit memo right from a Service Order. It would also be nice to include a copy document feature on a Service order and choose posted service invoice documents.

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New
3

Allow zero amount creating service contract invoice

In service contract management it is possible to sign and lock contract with service amount = zero using event triggers from Codeunits SignServContractDoc and Lock-OpenServContract.


If you create a new Service Contract NOT starting on first day of month, it is also possible t...

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New
3

Correct/Cancel/Create a correctiv credit memo Service invoice

In the service module in BC, there is no Correct/Cancel/Create a corrective credit memo function. The service credit memo also lacks the Get Return Receipt Lines feature, which is available in a sales credit memo.

Since service invoices often contain many lines, it beco...

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New
4

Enable direct material consumption from advanced warehouse (WMS) in service orders

In Business Central, it is currently not possible to directly register the consumption of materials from an advanced warehouse (WMS-enabled location) within a service order. This limitation creates a significant gap for companies that rely on service management and also use warehouse managemen...

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (151)

STATUS DETAILS
New