2

Default the Work Type on Resource card

It would be nice to default the Work Type on the Resource card. The purpose of this is to populate the Work Type based on the Resource's default Work Type setting on a Job Journal, Time Sheet, Service item Worksheet, etc.


For example, if the Work Types are Regular Time, Ove...

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Category: Service Order Management (117)

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Needs Votes
2

Implementation of total fields in 'Service Management' module documents.

Currently, documents within the "Services" module such as Service Invoice, Service Order, Service Contract, Service Credit Note, among others, do not include total fields where users can easily see the amounts of the document, necessitating manual calculation. Therefore, the main idea is for t...

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Category: Service Order Management (117)

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Needs Votes
5

Customer Posting Group Field in Service Order

The field "Customer Posting Group" is not available in the service orders taking the below in consideration:


1

Import Service credits and corrections

1) Need to create option to allow SOs to remain open after being fully invoiced.

2) Allow manual insertion of a SO number already used in the past.

3) create validation on Timesheets with status submitted or open linked to service order. If the doc is posted with pending time sheet...

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Category: Service Order Management (117)

STATUS DETAILS
Needs Votes
2

Service Order Dimensions flow to Order Planning Lines and subsequent Purchase Orders

When using Order Planning, dimensions from demand types like Job/Project and Sales are added to the planning lines when the “Calculate Plan” action is used. However, this is not the case if the demand type is Service. Moreover, when orders are created, specifically Purchase Orders, dimensions ...

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Category: Service Order Management (117)

STATUS DETAILS
Needs Votes
1

Resource lines from Timesheets hide from Report Layout

Currently in order to post Time Sheet lines to Resource ledger entries for SO, we need to include these time sheet entries in Service Lines. Service Providers want the option to post and keep track of these resource lines without showing the customer how many hours were actually spent on a job...

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Category: Service Order Management (117)

STATUS DETAILS
Needs Votes
2

Default filter in Service Lines Service Lines (5905, Worksheet)

Can we set the Default filter to ALL instead of Per Selected Service Item

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Category: Service Order Management (117)

STATUS DETAILS
Needs Votes
3

Service Order Total Amount

Currently there is no total amount fields in the Service Order, the Service Item Work Sheet or the Service Line view. Further there is no total field in the Service Invoice.

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Category: Service Order Management (117)

STATUS DETAILS
Needs Votes
10

Generate Warehouse pick on servicelines

It is a great need to be able to make a pick for service order, similar to functionality recently made for job/project module. The need to be able to create an assembly order is also a desire.

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Category: Service Order Management (117)

STATUS DETAILS
Needs Votes
28

Bug 3807: III.8.1 Posting in Service Mgt Module excluding IC Partner Codes

The Service Mgt Module totally ignores IC Partner Codes defined in the customer master data records when posting Service Invoices and Service Credit Memos.


Reproduction steps:

  1. Intercompany Set up is done and...

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    Category: Service Order Management (117)

    STATUS DETAILS
    Needs Votes