1

Determine service discount based upon item instead of service item

The service discount for materials on the service item worksheet is set on a service contract. You can setup service discounts based upon service item groups. The discount is determined based upon the service item group of the service item. As a result, all the materials that are used for the ma...

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Category: Service Order Management (53)

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14

Resource Work Hour Template and bulk Set Capacity

When creating capacity for Resources you have to Set Capacity per Resource. This is a laborious manual process. On the Resource card allow the user to specify a Work Hour Template. Amend the Set Capacity routine to allow it to be run across all Resources (with the ability to set filters) to all...

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Category: Service Order Management (53)

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Needs Votes
2

Block Service Items for Service Documents

For working in service area it would be very helpful to block a service item such as an item for specific actions. Whenever a service item is blocked the user should not be able to a a service item so service documents e.g. in service quote, service order, service invoice, service cr. memo or ser...

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Category: Service Order Management (53)

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Needs Votes
1

Service Contract Quote to Service Contract (Signed option configurable)

Hello, When a Service Contract is created from a Quote Service Contract, the Service Contract is created as Signed. I'm reading carefully this doc (https://docs.microsoft.com/en-us/dynamics365/business-central/service-how-to-create-service-contracts-and-service-contract-quotes). I suggest two t...

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Category: Service Order Management (53)

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9

Approvals also in Service Documents

In the Sales documents we have the "Request Approval" with the functionality to send Approval Requests or "Create a Flow" and "See my Flows". The whole Approval Functionality is missing in the Service Module. We would like to have the same functionality regarding Approvals and Flows from the Sale...

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Category: Service Order Management (53)

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Needs Votes
18

Combine Shipments in Service Orders

As we have the field "Combine Shipment" in the Sales Header we need this functionality also in the Service Header. The user can set the Flag on several Service Orders and with a new Report Combine Service Shipments the Service Invoices will be created. In general it is the same function from the ...

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Category: Service Order Management (53)

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1

Retrieve service invoice lines into a service credit memo

We need the possibility to get (posted) service invoice lines into a service creditmemo. This is not possible. We have on the sales credit memo the function copy document. This is what we are looking for in the service credit memo.

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Category: Service Order Management (53)

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Declined
4

E-mail body tekst service

We have not got the option to add an e-mail body tekst for our service documents, like service invoice. Can this be added into Business Central. We would like to have the same option as on the sales invoices, For the Sales Invoices we have the option in the screen report selection - sales to e...

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Category: Service Order Management (53)

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15

Show total fields in service invoice

The service invoice does not have the "total section" below the "lines". Please show total as it's shown on the sales invoice page.

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Category: Service Order Management (53)

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1

Service cost - currencies

If service costs are added to a document with a currency <> local currency it is not possible, to enter default unit prices for these foreign currenties, the standard only converts them with the current exchange rate.

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes