1

Support Longer Asset Name Lengths in Business Central Field Service Integration

The customer is using Dynamics 365 Field Service integrated with Business Central. Asset records in FSM can contain names longer than 100 characters, while the corresponding Business Central field is limited to 100 characters. When an Asset Name exceeding 100 characters is synchronized, BC rej...

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Category: Service Order Management (160)

STATUS DETAILS
New
1

Copying Service Order

Dear Team,

We have identified a gap in the current Business Central functionality: Service Orders cannot be copied using the standard application.

Having a standard Copy Service Order feature, similar to the functionality available for Sales and Pu...

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Category: Service Order Management (160)

STATUS DETAILS
New
1

Sales Invoicing: Get multiple lines for single invoice line

In some business models, multiple shipments / orders are required to be combined in a single sales invoice lines. It is especially essential in Online Travel Reservations business B2B Invoicing. There may be hundreds, even thousands, of order or shipment lines to be invoiced combined in severa...

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Category: Service Order Management (160)

STATUS DETAILS
New
0

Service Order Archives - Add the option to see Shipments and Invoices

In the Service Order screen you have the option to see the Shipments and Invoices associated to the order. In the Service Order Archives screen this is not available. Please can it be added. Thank you.

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Category: Service Order Management (160)

STATUS DETAILS
New
3

Quality Management for Service items

When a customer uses the Service Order Management functionality and therefore also Service Items, it would be very helpfull to be able to do Quality Checks also on Service Items.


For example, new items need to be calibrated before shipping and also during maintenance and repai...

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Category: Service Order Management (160)

STATUS DETAILS
New
3

Link Purcase Order to Service Order.

Require a method to link/add purchase costs incurred for a service order.

Costs incurred are not limited to internal costs only and need a way to register procured costs against a service order.

Same options for linking a Purchase Order to a Service Order as is possible from a Purc...

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Category: Service Order Management (160)

STATUS DETAILS
New
11

When running Create Contract Service Orders with the Print Only option selected in the Action field, the same filters should be applied so that identical results are produced.

When running Create Contract Service Orders, selecting Print Only in the Action field executes a different report (“Contr. Serv. Orders – Test”) than when selecting Create Service Order. Each option applies different filters, which results in inconsistent outputs. Because the results are not t...

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Category: Service Order Management (160)

STATUS DETAILS
New
1

Use full Error message during check o prepayment amount in sales lines

Hello together,


The "ThrowWrongAmountError" function of sales line shows the error

Text049: Label

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Category: Service Order Management (160)

STATUS DETAILS
New
2

Service Credit Memo Line / Missing Field: "Service Item Line No."

Dear Microsoft Dynamics 365 Business Central Team,

I would like to request the addition of the field “Service Item Line No.” to table 5995 – Service Cr.Memo Line

This field is already present in Service Invoice Line (Table 5993) a...

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Category: Service Order Management (160)

STATUS DETAILS
New
5

Service Order - Ship and Consume with Warehouse Shipments

There is a limiation of the Service Order module if you go to "Ship and Consume" for items that have a posted warehouse shipment. These items can be "Invoiced" or "Shipped and Invoiced" from the Service Order.


In order to follow standard business logic where the warehouse team...

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Category: Service Order Management (160)

STATUS DETAILS
New