It is possible to correct a posted sales Invoice in Business central. But it is not possible to correct a posted Service Invoice. Out customer aksed us to check if it is possible to have the same function in the posted service invoices to correct a posted service Invoice document. We think this needs to be in Standard Dynamics 365 Business Central.

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Ideas Administrator

Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion: 
Microsoft Idea · Copy documents for Service Creditnota's (dynamics.com)
Please add your valuable votes and comments to the suggestion above instead.
Andrei Panko
PM, Microsoft



Received same question from our customer.
Service invoices are issued to invoice the work and spare parts used during repair.
When a service credit memo is created- for instance to credit some of the work hours - the credit memo cannot be linked to the service invoice. Which is a disadvantage compared to the function available in the sales process.
In the sales credit memo it is visible what is already been credited before and what is not.
Having that function on the service credit memo would be a big plus.

Category: Service Order Management