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It is possible to correct a posted sales Invoice in Business central. But it is not possible to correct a posted Service Invoice. Out customer aksed us to check if it is possible to have the same function in the posted service invoices to correct a posted service Invoice document. We think this needs to be in Standard Dynamics 365 Business Central.

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. We are considering adding it to our longer-term roadmap along with 

Please continue adding your valuable votes and comments to the suggestion, that it helps prioritizing and ensure the right scenarios are covered.

Sincerely,
Andrei Panko
PM, Microsoft

Comments

E

Cancellation of posted Service Invoice, as in the case of posted Sales Invoice, should be possible

Category: Service Order Management

E

Hi
Received same question from our customer.
Service invoices are issued to invoice the work and spare parts used during repair.
When a service credit memo is created- for instance to credit some of the work hours - the credit memo cannot be linked to the service invoice. Which is a disadvantage compared to the function available in the sales process.
In the sales credit memo it is visible what is already been credited before and what is not.
Having that function on the service credit memo would be a big plus.

Category: Service Order Management