Possibility to delete or update service contract invoices
When you create a service invoice for a service contract, service ledger entries are created at the same time. This makes it impossible to change anything in the service invoice, or even delete te invoice. You can then get 'stuck' in the service invoice when posting is not possible due to an erro...
Copy documents for Service Creditnota's
When we want to create a sales creditnota, we can choose for the function copy document. We can copy an Invoice in the sales creditnota. Now we want the same function in Business Cental for creating Service Creditnota's.
Best regards,
Business Central Team
Attach Documents in Service Orders and Quotes
Please provide the ability to attach documents in Service Orders and Service Quotes like you've done elsewhere in the application. It is critical to be able to attach pictures for documentation, purchase orders for approvals, etc. when processing service quotes and orders.
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Theresa Nistler
PM, Microsoft
"Document Sending Profile" in Service Management
End-to-end implementation of the concept in the area of the service module analogous to the implementation in the sales module. This would be helpful to realize a higher digitization success in the company also in the area of document management.
Best regards,
Business Central Team
Make it possible to select items of the type 'service' in Standard Service Codes
Make it possible to select items of the type 'service' in Standard Service Codes, because now only items of the type stock can be chosen. In some cases you want a service like 'Certification of an item' to be on the item list. At this moment its not possible to use these items in a standard serv...
Correct Posted Service Invoices
It is possible to correct a posted sales Invoice in Business central. But it is not possible to correct a posted Service Invoice. Out customer aksed us to check if it is possible to have the same function in the posted service invoices to correct a posted service Invoice document. We think this n...
Archive Service Orders
Like Sales Orders, etc. I want to archive Service Orders. Until now you only can mention Posted Service Orders by it's Ledger Entries.
Best regards,
Business Central Team
Link Fixed Asset to a Service Item
Ability to link a fixed asset to a service item and possibly create a fixed asset from the service item or a service item from a fixed asset.
Best regards,
Business Central Team
Allow negative quantity on Service document
Since year 2005 there is limitation on table 5902 Service line which prevents entering negative quantities. It is on fields Quantity Quantity (Base) Qty. to Invoice Qty. to Invoice (Base) Qty. to Ship Qty. to Ship (Base) Qty. to Consume Qty. to Consume (Base) The code in OnValidate of this fiel...
Best regards,
Business Central Team
Combine Shipments in Service Orders
As we have the field "Combine Shipment" in the Sales Header we need this functionality also in the Service Header. The user can set the Flag on several Service Orders and with a new Report Combine Service Shipments the Service Invoices will be created. In general it is the same function from the ...
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