163

Possibility to delete or update service contract invoices

When you create a service invoice for a service contract, service ledger entries are created at the same time. This makes it impossible to change anything in the service invoice, or even delete te invoice. You can then get 'stuck' in the service invoice when posting is not possible due to an erro...

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4 Comments

Read more... 4 Comments

Category: Service Order Management (90)

STATUS DETAILS
Under Review
Ideas Administrator
Thank you for your feedback. We are considering adding it to our (longer term) roadmap.

Sincerely,
Andrei Panko
PM, Microsoft
149

Copy documents for Service Creditnota's

When we want to create a sales creditnota, we can choose for the function copy document. We can copy an Invoice in the sales creditnota. Now we want the same function in Business Cental for creating Service Creditnota's.

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8 Comments

Read more... 8 Comments

Category: Service Order Management (90)

STATUS DETAILS
Under Review
Ideas Administrator
Thank you for your feedback. We are considering adding it to our (longer term) roadmap.

Sincerely,
Andrei Panko
PM, Microsoft
138

Attach Documents in Service Orders and Quotes

Please provide the ability to attach documents in Service Orders and Service Quotes like you've done elsewhere in the application. It is critical to be able to attach pictures for documentation, purchase orders for approvals, etc. when processing service quotes and orders.

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15 Comments

Read more... 15 Comments

Category: Service Order Management (90)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. 

 

Sincerely, 

Theresa Nistler

PM, Microsoft 


98

"Document Sending Profile" in Service Management

End-to-end implementation of the concept in the area of the service module analogous to the implementation in the sales module. This would be helpful to realize a higher digitization success in the company also in the area of document management.

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4 Comments

Read more... 4 Comments

Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
86

Service Contracts in Foreign Currency

Service Contracts can have a Currency Code filled out but the value that you see on the contract are only ever in LCY. These values are converted to the FCY when the Service Invoice is generated. This means that the values on the Service Invoice fluctuate based on the Currency Exchange Rate. It s...

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5 Comments

Read more... 5 Comments

Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
86

Correct Posted Service Invoices

It is possible to correct a posted sales Invoice in Business central. But it is not possible to correct a posted Service Invoice. Out customer aksed us to check if it is possible to have the same function in the posted service invoices to correct a posted service Invoice document. We think this n...

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3 Comments

Read more... 3 Comments

Category: Service Order Management (90)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. We are considering adding it to our longer-term roadmap along with 

Please continue adding your valuable votes and comments to the suggestion, that it helps prioritizing and ensure the right scenarios are covered.

Sincerely,
Andrei Panko
PM, Microsoft

76

Archive Service Orders

Like Sales Orders, etc. I want to archive Service Orders. Until now you only can mention Posted Service Orders by it's Ledger Entries.

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2 Comments

Read more... 2 Comments

Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
53

Posted Service Item Ledger Entries

There are a lot of needs and requests from market regarding posted service documents. Most of them are related to table Service Item Line. Is it possible that you can create a workflow for posting table service item line to new table "Pstd. Service Item Line" also in connection with "Detailed Ser...

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0 Comments

Read more... 0 Comments

Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
47

Single Service Invoice Line per Contract Invoice Period

If you have a prepaid Service Contract and the Invoice Period is set to anything greater than Month then you will have a line created on the invoice for each month. IE If Invoice Period = Year then I will have a Service Invoice generated with 12 lines on it. A customer does not need to see an in...

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0 Comments

Read more... 0 Comments

Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
46

Link Fixed Asset to a Service Item

Ability to link a fixed asset to a service item and possibly create a fixed asset from the service item or a service item from a fixed asset.

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2 Comments

Read more... 2 Comments

Category: Service Order Management (90)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team