Possibility to delete or update service contract invoices
When you create a service invoice for a service contract, service ledger entries are created at the same time. This makes it impossible to change anything in the service invoice, or even delete te invoice. You can then get 'stuck' in the service invoice when posting is not possible due to an erro...
Attach Documents in Service Orders and Quotes
Please provide the ability to attach documents in Service Orders and Service Quotes like you've done elsewhere in the application. It is critical to be able to attach pictures for documentation, purchase orders for approvals, etc. when processing service quotes and orders.
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Theresa Nistler
PM, Microsoft
Copy documents for Service Creditnota's
When we want to create a sales creditnota, we can choose for the function copy document. We can copy an Invoice in the sales creditnota. Now we want the same function in Business Cental for creating Service Creditnota's.
Archive Service Orders
Like Sales Orders, etc. I want to archive Service Orders. Until now you only can mention Posted Service Orders by it's Ledger Entries.
Best regards,
Business Central Team
Single Service Invoice Line per Contract Invoice Period
If you have a prepaid Service Contract and the Invoice Period is set to anything greater than Month then you will have a line created on the invoice for each month. IE If Invoice Period = Year then I will have a Service Invoice generated with 12 lines on it. A customer does not need to see an in...
Best regards,
Business Central Team
TO SEND SERVICE QUOTES AND SERVICE ORDERS BY E-MAIL FROM BC
It would be very helpful to be able to send service quotes and service orders by e-mail from BC to the clients directly as we can do with the service invoices registered.
Thank you in advance,
Resource Work Hour Template and bulk Set Capacity
When creating capacity for Resources you have to Set Capacity per Resource. This is a laborious manual process. On the Resource card allow the user to specify a Work Hour Template. Amend the Set Capacity routine to allow it to be run across all Resources (with the ability to set filters) to all...
Attached a Dimension Value to Service Items to ensure Service Contract Lines data can be analysed
My client had 75 000 service contracts with a revenue stream of 42 different Service Items. In many cases do the Service Contracts have 12+ Service Contract Lines. First Problem The Service Module does not follow standard guidelines for making use of Gen Prod Posting Groups etc. The only postin...
Link between Purcase Order and Service Order
We suggest the same options for linking a Purchase Order to a Service Order as is possible from a Purchase Order to a job.
Bug 3807: III.8.1 Posting in Service Mgt Module excluding IC Partner Codes
The Service Mgt Module totally ignores IC Partner Codes defined in the customer master data records when posting Service Invoices and Service Credit Memos.
Reproduction steps:
- Intercompany Set up is done and...
STATUS DETAILSNeeds Votes
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
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