Possibility to delete or update service contract invoices
When you create a service invoice for a service contract, service ledger entries are created at the same time. This makes it impossible to change anything in the service invoice, or even delete te invoice. You can then get 'stuck' in the service invoice when posting is not possible due to an erro...
Copy documents for Service Creditnota's
When we want to create a sales creditnota, we can choose for the function copy document. We can copy an Invoice in the sales creditnota. Now we want the same function in Business Cental for creating Service Creditnota's.
Attach Documents in Service Orders and Quotes
Please provide the ability to attach documents in Service Orders and Service Quotes like you've done elsewhere in the application. It is critical to be able to attach pictures for documentation, purchase orders for approvals, etc. when processing service quotes and orders.
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Theresa Nistler
PM, Microsoft
"Document Sending Profile" in Service Management
End-to-end implementation of the concept in the area of the service module analogous to the implementation in the sales module. This would be helpful to realize a higher digitization success in the company also in the area of document management.
Best regards,
Business Central Team
Service Contracts in Foreign Currency
Service Contracts can have a Currency Code filled out but the value that you see on the contract are only ever in LCY. These values are converted to the FCY when the Service Invoice is generated. This means that the values on the Service Invoice fluctuate based on the Currency Exchange Rate. It s...
Best regards,
Business Central Team
Correct Posted Service Invoices
It is possible to correct a posted sales Invoice in Business central. But it is not possible to correct a posted Service Invoice. Out customer aksed us to check if it is possible to have the same function in the posted service invoices to correct a posted service Invoice document. We think this n...
Archive Service Orders
Like Sales Orders, etc. I want to archive Service Orders. Until now you only can mention Posted Service Orders by it's Ledger Entries.
Best regards,
Business Central Team
Posted Service Item Ledger Entries
There are a lot of needs and requests from market regarding posted service documents. Most of them are related to table Service Item Line. Is it possible that you can create a workflow for posting table service item line to new table "Pstd. Service Item Line" also in connection with "Detailed Ser...
Best regards,
Business Central Team
Single Service Invoice Line per Contract Invoice Period
If you have a prepaid Service Contract and the Invoice Period is set to anything greater than Month then you will have a line created on the invoice for each month. IE If Invoice Period = Year then I will have a Service Invoice generated with 12 lines on it. A customer does not need to see an in...
Best regards,
Business Central Team
Link Fixed Asset to a Service Item
Ability to link a fixed asset to a service item and possibly create a fixed asset from the service item or a service item from a fixed asset.
Best regards,
Business Central Team
Administrator