Combine Shipments in Service Orders
As we have the field "Combine Shipment" in the Sales Header we need this functionality also in the Service Header. The user can set the Flag on several Service Orders and with a new Report Combine Service Shipments the Service Invoices will be created. In general it is the same function from the ...
Attached a Dimension Value to Service Items to ensure Service Contract Lines data can be analysed
My client had 75 000 service contracts with a revenue stream of 42 different Service Items. In many cases do the Service Contracts have 12+ Service Contract Lines. First Problem The Service Module does not follow standard guidelines for making use of Gen Prod Posting Groups etc. The only postin...
Improve ease of use in the Service Module
From a functional perspective, the module is ok, it covers much of the needs. But the real pain is mostly on the ease of use. For a newbie, It is not easy to understand the real process (Service Order vs Item Worksheet). It would be nice to work on it a bit to minimize the # of clicks and page...
Give Team Members Edit Access to Service Documents like Sales Documents
It's my understanding that Team Member users only have View access to the Service Module. We have 10 users who use Team Member licenses in the Essentials version of BC. They can edit existing sales documents, create quotes, and make other minor edits. These permissions should also carry over t...
Ability to add Documents to Service Items
We have identified a gap in that all of our Documents that are generated during the manufacturing process requires a electornic respository. we currently handle this with Salesforce. We are moving all in to BC. We have identified that Service Items would be the best area for all departments withi...
Create service order or quote from sales return order
It would be nice that when an item is returned by a customer for repair, you can create a sales return order and from that return order create a service order or service quote. (in function create return-related documents)
It is already possible to create a purchase return ord...
Deferrals for Service Management - Service Contracts & Invoices
If there is one place where Deferrals are much needed, then it is the Service Management Module.
Once again, MS releases a stunnign new functionality into the core Trade related product's Functionality and neglect to enhance their Premium product range. The Service Manangement Module get...
Best regards,
Business Central Team
Block items for Service
Items can be blocked for purchasing or sales, but not for service on the item table, this should be able too
Link between Purcase Order and Service Order
We suggest the same options for linking a Purchase Order to a Service Order as is possible from a Purchase Order to a job.
TO BE ABLE TO CHECK IN THE SERVICE INVOICE´S THE TOTAL AMOUNT FIELDS
It would be really helpful to have the option to check the total amount in the tab of the service invoice.
Right now you need to go etiher previewing´s invoice or to check the statistics and that takes time.
Thank you in advance,
Irati
Administrator
You can contribute by assigning yourself on following GitHub issue: https://github.com/microsoft/BusinessCentralApps/issues/845.
Sincerely, Business Central Team