51

Combine Shipments in Service Orders

As we have the field "Combine Shipment" in the Sales Header we need this functionality also in the Service Header. The user can set the Flag on several Service Orders and with a new Report Combine Service Shipments the Service Invoices will be created. In general it is the same function from the ...

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for your feedback. We are considering resolving this product suggestion through open source contributions from our community.
You can contribute by assigning yourself on following GitHub issue: https://github.com/microsoft/BusinessCentralApps/issues/845.

Sincerely, Business Central Team
49

Attached a Dimension Value to Service Items to ensure Service Contract Lines data can be analysed

My client had 75 000 service contracts with a revenue stream of 42 different Service Items. In many cases do the Service Contracts have 12+ Service Contract Lines. First Problem The Service Module does not follow standard guidelines for making use of Gen Prod Posting Groups etc. The only postin...

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1 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
49

Improve ease of use in the Service Module

From a functional perspective, the module is ok, it covers much of the needs. But the real pain is mostly on the ease of use. For a newbie, It is not easy to understand the real process (Service Order vs Item Worksheet). It would be nice to work on it a bit to minimize the # of clicks and page...

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3 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
44

Give Team Members Edit Access to Service Documents like Sales Documents

It's my understanding that Team Member users only have View access to the Service Module. We have 10 users who use Team Member licenses in the Essentials version of BC. They can edit existing sales documents, create quotes, and make other minor edits. These permissions should also carry over t...

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1 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
44

Ability to add Documents to Service Items

We have identified a gap in that all of our Documents that are generated during the manufacturing process requires a electornic respository. we currently handle this with Salesforce. We are moving all in to BC. We have identified that Service Items would be the best area for all departments withi...

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.

Sincerely,
Andrei Panko
PM, Microsoft
43

Create service order or quote from sales return order

It would be nice that when an item is returned by a customer for repair, you can create a sales return order and from that return order create a service order or service quote. (in function create return-related documents)


It is already possible to create a purchase return ord...

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1 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
43

Deferrals for Service Management - Service Contracts & Invoices

If there is one place where Deferrals are much needed, then it is the Service Management Module.

Once again, MS releases a stunnign new functionality into the core Trade related product's Functionality and neglect to enhance their Premium product range. The Service Manangement Module get...

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
43

Block items for Service

Items can be blocked for purchasing or sales, but not for service on the item table, this should be able too

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for your feedback. The requested functionality was released.


Sincerely,
Andrei Panko
PM, Microsoft
37

Link between Purcase Order and Service Order

We suggest the same options for linking a Purchase Order to a Service Order as is possible from a Purchase Order to a job.

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0 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
35

TO BE ABLE TO CHECK IN THE SERVICE INVOICE´S THE TOTAL AMOUNT FIELDS

It would be really helpful to have the option to check the total amount in the tab of the service invoice.

Right now you need to go etiher previewing´s invoice or to check the statistics and that takes time.


Thank you in advance,


Irati

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2 Comments

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Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team