14

Resource Work Hour Template and bulk Set Capacity

When creating capacity for Resources you have to Set Capacity per Resource. This is a laborious manual process. On the Resource card allow the user to specify a Work Hour Template. Amend the Set Capacity routine to allow it to be run across all Resources (with the ability to set filters) to all...

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
14

Prepaid Contract Discount Recognition

If a Service Contract is prepaid and has a discount on it then the discount amount is recognised in full in the first month of recognition. It is not spread across the invoicing period which means the recognition amounts are incorrect for the length of the invoice. For instance a contract is set...

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
13

Keep Mid Month Service Contract Invoice Dates

When a Service Contract is created if the start date is mid month then the first invoice is created for a partial invoice up to the end of the month, new invoices are then created from the first of the following month. This means that the recurring invoices aren't for the same date that the contr...

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
13

Correct Service Invoices

It is possible to correct a posted sales Invoice in Business central. But it is not possible to correct a posted Service Invoice. Out customer aksed us to check if it is possible to have the same function in the posted service invoices to correct a posted service Invoice document. We think this n...

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Category: Service Order Management (53)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion: 
Microsoft Idea · Copy documents for Service Creditnota's (dynamics.com)
 
Please add your valuable votes and comments to the suggestion above instead.
 
Sincerely,
Andrei Panko
PM, Microsoft
12

Remove Service contract item limitations set by ship to address

Hi, Current Service Contract requires to define ship-to address. Same time we cant assume that all service items will have one and same ship-to address. Please consider removing limitations affecting service contract usability. In our case we can have 100 different service items in one contra...

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1 Comments

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
12

Service Module: Add and manage the payment method and SEPA levy mandates into service invoices

Currently Business Central don't offer to users to fill a payment method code and SEPA direct debit mandate informations in the Service Contract. Therefore you have no choice for submitting recurring service invoice to SEPA direct debit collection process. SMATI Abdel.

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Category: Service Order Management (53)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  

Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Ivan Koletic
PM, Microsoft 
11

Ability to add service & inventory (non tracked) type items on service item wotksheets

You can only apply inventory items, with the type of item to service lines on the service item worksheet. For example if I wanted to allocate a service type item e.g labour from a 3rd party subcontractor, I can't do this

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes
10

Add the field "Quote No." in to the Posted Service Invoice/Creditmemo

Hello together, Many end customers insist that the number of the offer is printed on the invoice so that it can be checked during invoice control. In the sales area, the field "Quote No." not included in the invoice in the service area. Please add the field to Posted Service Invoice/Creditmemo ...

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes
9

Approvals also in Service Documents

In the Sales documents we have the "Request Approval" with the functionality to send Approval Requests or "Create a Flow" and "See my Flows". The whole Approval Functionality is missing in the Service Module. We would like to have the same functionality regarding Approvals and Flows from the Sale...

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
9

Service Item numbers in views

When i have list of service orders then its impossible to know which order/quote is for which device. It is very much needed to have option to display Service item serial number or description on list views to be able to quickly identify items without need to open every single order or quote. Sa...

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes