Give more options for e-mail address resolution
In late crm 4, email address resolution behavior was changed. In earlier versions, if you had an e-mail address on multiple records (account, contact, lead, user), it would only resolve to one of them. This behavior was changed so that if there are multiple records with the same address, when ...
Allow filtering and sorting of related entity records in Word Templates
When creating Word Documents using a Document Template - allow filtering and sorting of the related records. If you are creating a Quote document you cannot sort using a sequence attribute or filter to only show a specific product type.
64-Bit Outlook 2010 CRM Client
I'm surprised this isn't listed on here yet. I searched the open suggestions, but didn't see it. Title is self explanatory.
There is a 64 bit client for many years now. I don't think it is relevant any longer.
CRM 2011 Connector Crashes Outlook All Day Long
Can't believe nobody's posted this yet. I just searched for the word 'crash' and found only two references to Outlook, with only 1 vote each. Maybe this is unique to our environment so if anyone has a suggestion, I'm all ears. But I haven't found one yet so I'm posting here.
We're r...
Thank you for your feedback. We are not considering the suggestion at this time due to the following reason: Not applicable. if this is still happening for CRM 2011 or any latter version, please file a support case and the team will investigate. We have done a lot of work on stability since CRM 2011 UR11.
Track email from a Shared Mailbox using CRM for Outlook
PLease can you add the ability to track email from a Shared Mailbox using CRM for Outlook. Currently if you try to track an email from a Shared Mailbox you get the following error:
"Only items in the default Microsoft Outlook store can be promoted to Microsoft Dynamics CRM.Item Name=subjec...
Rooms get removed from appointments
Hello,
We have an issue where when we add a room to an appointment and sync it with CRM, the room gets removed. It is getting changed from a resource to a required attendee.
We have employees that are constantly late or miss meetings because they do not know where to go.
I opene...
we have proposed to fix this before. we will do so again. Thanks for your feedback
Add Subfolders to Server-based SharePoint Integration for Microsoft Dynamics CRM Online and SharePoint Online
As explained here: http://msdn.microsoft.com/en-in/library/gg334768.aspx
CRM online no longer requires you to use the list component in SharePoint for document integration. You can upgrade to this new feature called Server Side integration. The new server side integration no longer...
Great feedback. Not in our current roadmap, but, we have made a strong case for this enhancement and we will do it again. Thanks
Dynamics CRM is unable to handle PKI encrypted emails (.p7m) in web client
In our project a x% of emails are sent encrypted by public authorities.
We do not use Outlook client and the emails are routed directly to CRM as email activities. We then figured out that any encrypted email lands as an email activity with an attachment (.p7m). It is not possible to op...
Remove the "Wrapping up" message from Outlook client when syncing mail
Every time an item (email/appointment etc) is tracked within Outlook using the Outlook client for CRM 2015 a dialog with a progress bar pops up saying, "Contacting CRM", followed by "Wrapping up". This takes away focus from the Outlook window (and anything else you're doing) and nothing can be...
We are not planning any new enhancements to outlook client. However, our experience on new CRM app should be better. if you have any concerns, please let us know. Thanks for the feedback.
Enable the E-mail Router to process e-mails sent to distribution lists or aliases
Currently e-mail messages sent to distribution lists or aliases are discarded by the E-mail Router with the warning "NoRecipientMatch" because the list or alias address is not known to CRM. We suggest implementing an additional setting on the Mailbox entity to specify whether the E-mail Router...
we are not enhancing email router any longer. Thanks for the feedback. if this applies to server side sync, you can file a separate request.
Administrator
Thank you for your feedback. We released this feature as part of the functionality in Fall 2016 release update 2.0 or SP2 for CRM 2016.
This is being delivered as a feature with our fall release. Expect it with update by 11/29 or by Dec hotfix update. There is an organization setting to turn off contact resolution for the whole org. If that is the case, user will have to manually resolve the email activity to a CRM record (when there are multiple records match the email address in CRM).
Madan