Case “Resolution” gets changed to “Resolve Case” in CRM 2013
I opened a Case with Microsoft Support for an issue which seems like an obvious bug, where when you resolve a Case and type something in the “Resolution” field it gets overwritten with “Resolved Case”
This is causing data corruption because we like to k...
Category: Customer Service (355)
Rooms get removed from appointments
We have an issue where when we add a room to an appointment and sync it with CRM, the room gets removed. It is getting changed from a resource to a required attendee.
We have employees that are constantly late or miss meetings because they do not know where to go.
Category: Microsoft Office Integration (924)