5

Cancel order and payment after fiscal registration error

We suggest s new modification for cancel the sales transaction and return payment after an fiscal registration error is received.


Because actually when an error is received the sales transaction is compleated and also the payment, so the user needs to return manually the payme...

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Category: Order capture and checkout (125)

STATUS DETAILS
Needs Votes
5

Pull the phone number from the shipping address to the sales order when manually creating a sales order in Dynamics 365.

We have the Phone Number field in the checkout screen from commerce. When the user enters a Phone Number in the field, the same is not visible from the D365 HQ Sales Order details either in Line / Header fields.


As per MS Support, T...

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Category: Order capture and checkout (125)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for the idea. This has been marked as "Needs votes".

5

Prevent customers who are on hold from checking out on B2B e-Commerce (including with CC)

When a customer is placed on hold in D365 F&O they should not be able to checkout/place an order on the B2B e-Commerce site. Currently they are able to checkout using a credit card, but then the order gets stuck as an online store transaction and fails to synchronize into an actual sales order...

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Category: Order capture and checkout (125)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

5

Minimum Cart value (thresh hold )

In D365 E-Commerce : Should have the functionality to Setup Minimum Cart value for Basket, By this Merchant can ensure the Minimum value of Purchase by the customer from Online,

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Category: Order capture and checkout (125)

STATUS DETAILS
Needs Votes
5

Change UOM on Return Orders

Need the ability when returning a Item that is allowed to be returned at a different Unit of Measure from what it was bought. Scenarios is when you buy a Case of an item but want to return one of the piece at a later date. Currently the system restricts you to returning against the original un...

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Category: Order capture and checkout (125)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your suggestion.   We will continue to monitor this idea for votes and consideration in our product backlog.  Holly Haines - Principal Program Manager - Dynamics 365 for Retail

4

Order-On-Behalf (OBO) - Multiple Sales groups

I would like to provide feedback regarding the Order-On-Behalf (OBO) functionality. Currently, a customer can only be assigned to a single Sales Group, but there are scenarios where customers need to be part of multiple Sales Groups. This arises from the requirement for an n:n relationship in ...

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Category: Order capture and checkout (125)

STATUS DETAILS
New
4

Validate if warehouse is WHS enabled when resetting location on a retail sales order

On a not cash-and-carry retail sales order, the location is reset if several validations are passed.


RetailCreateCustomerOrderExtensions.allowResetRetailOrderLineWarehouse()

  1. Line is not cash and carry.
  2. Advanced Warehouse Management is enabled for th...

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    Category: Order capture and checkout (125)

    STATUS DETAILS
    Needs Votes
    Ideas Administrator

    Repating this item to the correct team

4

Appropriate Credit Checking

When a customer order is being fulfilled at POS, the system is performing a credit check during transaction conclusion, where the real-time call to HQ saves the order & creates the invoice. This is happening whether 100% deposit has been previously taken on the order, or if the fulfillment tra...

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Category: Order capture and checkout (125)

STATUS DETAILS
Needs Votes
4

Checkout page error messaging on website needs to be more specific to allow troubleshooting/explanation

The generic error messaged used for all errors on the checkout page is "Something went wrong. Please try again later." which doesn't provide the customer or customer service team with any information on how to troubleshoot. These should be more specific so as to be useful; is it an issue with ...

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Category: Order capture and checkout (125)

STATUS DETAILS
Declined
Ideas Administrator

We have added more details to the error messages in some cases and will be happy to add similar details for other scenarios. Please log a support ticket for the same.

4

B2B - Allow optional extra fields at checkout

It is my belief that the B2B site should provide the ability for the user to order product easily but without sacrificing functionality.


To this end, at checkout the B2B system should optionally request:


  1. Customer reference (This is mostly always captured ...

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    Category: Order capture and checkout (125)

    STATUS DETAILS
    Planned
    2024 Release Wave 1
    Ideas Administrator

    This is planned for 2024 Wave 1 with 10.0.40 monthly update.