Allow Continuity program orders to be placed via eCommerce website
Allow Continuity program orders to be placed via an eCommerce channel. This is currently possible with the Call Centre channel.
Cancel order and payment after fiscal registration error
We suggest s new modification for cancel the sales transaction and return payment after an fiscal registration error is received.
Because actually when an error is received the sales transaction is compleated and also the payment, so the user needs to return manually the payme...
Pull the phone number from the shipping address to the sales order when manually creating a sales order in Dynamics 365.
We have the Phone Number field in the checkout screen from commerce. When the user enters a Phone Number in the field, the same is not visible from the D365 HQ Sales Order details either in Line / Header fields.
As per MS Support, T...
Thanks for the idea. This has been marked as "Needs votes".
Auto-add item to e-commerce cart - gift items for example
Make it possible to define items that should be auto-added to the cart - with an optional text or similar. For example - the retailer/e-commerce site owner wants to give away a free gift with every purchase for a limited time. Say like a introduction offer or a special offer when opening a site...
Minimum Cart value (thresh hold )
In D365 E-Commerce : Should have the functionality to Setup Minimum Cart value for Basket, By this Merchant can ensure the Minimum value of Purchase by the customer from Online,
Change UOM on Return Orders
Need the ability when returning a Item that is allowed to be returned at a different Unit of Measure from what it was bought. Scenarios is when you buy a Case of an item but want to return one of the piece at a later date. Currently the system restricts you to returning against the original un...
Thank you for your suggestion. We will continue to monitor this idea for votes and consideration in our product backlog. Holly Haines - Principal Program Manager - Dynamics 365 for Retail
Order-On-Behalf (OBO) - Multiple Sales groups
I would like to provide feedback regarding the Order-On-Behalf (OBO) functionality. Currently, a customer can only be assigned to a single Sales Group, but there are scenarios where customers need to be part of multiple Sales Groups. This arises from the requirement for an n:n relationship in ...
Validate if warehouse is WHS enabled when resetting location on a retail sales order
On a not cash-and-carry retail sales order, the location is reset if several validations are passed.
RetailCreateCustomerOrderExtensions.allowResetRetailOrderLineWarehouse()
- Line is not cash and carry.
- Advanced Warehouse Management is enabled for th...
STATUS DETAILSNeeds Votes
Repating this item to the correct team
Appropriate Credit Checking
When a customer order is being fulfilled at POS, the system is performing a credit check during transaction conclusion, where the real-time call to HQ saves the order & creates the invoice. This is happening whether 100% deposit has been previously taken on the order, or if the fulfillment tra...
Checkout page error messaging on website needs to be more specific to allow troubleshooting/explanation
The generic error messaged used for all errors on the checkout page is "Something went wrong. Please try again later." which doesn't provide the customer or customer service team with any information on how to troubleshoot. These should be more specific so as to be useful; is it an issue with ...
We have added more details to the error messages in some cases and will be happy to add similar details for other scenarios. Please log a support ticket for the same.
Administrator
Thank you for your idea. We are currently evaluating future product enhancements in the area of subscription ordering. Please monitor our release plans as this is where you will see information related to subscription order processing capabilities on e-Commerce once we have a committed plan to do this feature work. - Holly Haines, Principal Program Manager -Dynamics 365 Commerce