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The generic error messaged used for all errors on the checkout page is "Something went wrong. Please try again later." which doesn't provide the customer or customer service team with any information on how to troubleshoot. These should be more specific so as to be useful; is it an issue with the product going out of stock? Was the card declined due to insufficient room, or postal code incorrect?
STATUS DETAILS
Declined
Administrator on 3/30/2023 5:52:56 PM
We have added more details to the error messages in some cases and will be happy to add similar details for other scenarios. Please log a support ticket for the same.