1

I would like to provide feedback regarding the Order-On-Behalf (OBO) functionality. Currently, a customer can only be assigned to a single Sales Group, but there are scenarios where customers need to be part of multiple Sales Groups. This arises from the requirement for an n:n relationship in OBO, where there is an overlap between Sales Groups. In certain cases, businesses may have specific product assortments available through separate eCommerce platforms, where vendors/importers log in to place orders on behalf of customers. However, vendors should only have access to selected customers assigned to their OBO account. The issue is that multiple vendors may share overlapping customer lists, and the current limitation of assigning a customer to only one Sales Group makes it difficult to properly manage these restrictions.


I hope this can be considered as an additional requirement in future updates to the B2B2B functionality.

STATUS DETAILS
New