Block price calculation on sales order and sales qutation
The nature of D365 Commerce is to recalculate price and discounts whenever you update the sales order or sales quotation, with or without Call center. This has been improved by the possibility to set different sources that activates a dialogue in the Trade agreement evaluation. However, there are...
Allow Continuity program orders to be placed via eCommerce website
Allow Continuity program orders to be placed via an eCommerce channel. This is currently possible with the Call Centre channel.
Async Customer Order creation between stores
Asynchronous customer orders are not supported in different stores that Have the "Async" functionality on. How to: create a customer order in store "A" that is with Async mode on, and then complete the order in store "B" where an available worker can fulfill the order. It is important to have As...
Unable to return money for products which have not been picked up
This is regarding payments which have been made with 100% deposit and customer is unable to return money for products which have not been picked up. For example: 3 items – 1 is going to be picked , 2nd may be canceled and the 3rd one would like to be refunded. The request here is to be able to...
When creating a new salesorder and adding a project ID to it, the sales order is not created as a callcenter order
When creating a new salesorder and adding a project ID to it, the sales order is not created as a Callcenter order. There are customers which their entire sales setup is based on sales orders with project id's and based on Callcenter functionality. A creation and posting of project sales orders i...
Email Receipts as attachments
We would like to have the possibility for sending the receipts to Customers via email, the receipt to be in the Email attachments as PDF file, instead of the receipt to be embedded in the email body.
Minimum Cart value (thresh hold )
In D365 E-Commerce : Should have the functionality to Setup Minimum Cart value for Basket, By this Merchant can ensure the Minimum value of Purchase by the customer from Online,
Mark item as excluded from retail return transactions
We are working with a retailer that requires a paper bag be issued with each sale. The bag is inventoried and has a Sales Price that contributes to the subtotal of the cart. Without having to implement a custom return policy, it would be beneficial to be able to mark an item as excluded from re...
Auto-select sales order header when a sales line without a sales order header is selected in the return order form
While performing a return order in the Customer Service form, it is possible to select sales order lines and process the return order without selecting a sales order head. This leads to a scenario, where the default RMA values from the call center parameters -> RMA are not applied to the return o...
Change in primary key fields for retail transactions.
While customer is using the present fields to add their data source (in their extension), although a natural key it does not map to one of the unique keys on RetailTransaction. The work around for the customer to use channelId as well in the extension where they do table joins and this resolved ...