3

Block price calculation on sales order and sales qutation

The nature of D365 Commerce is to recalculate price and discounts whenever you update the sales order or sales quotation, with or without Call center. This has been improved by the possibility to set different sources that activates a dialogue in the Trade agreement evaluation. However, there are...

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Category: Order operations (33)

STATUS DETAILS
Needs Votes
2

Allow Continuity program orders to be placed via eCommerce website

Allow Continuity program orders to be placed via an eCommerce channel. This is currently possible with the Call Centre channel.

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0 Comments

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Category: Order operations (33)

STATUS DETAILS
Under Review
15

Async Customer Order creation between stores

Asynchronous customer orders are not supported in different stores that Have the "Async" functionality on. How to: create a customer order in store "A" that is with Async mode on, and then complete the order in store "B" where an available worker can fulfill the order. It is important to have As...

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Category: Order operations (33)

STATUS DETAILS
Under Review
9

Unable to return money for products which have not been picked up

This is regarding payments which have been made with 100% deposit and customer is unable to return money for products which have not been picked up. For example: 3 items – 1 is going to be picked , 2nd may be canceled and the 3rd one would like to be refunded. The request here is to be able to...

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1 Comments

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Category: Order operations (33)

STATUS DETAILS
Planned
2021 Release Wave 1
17

When creating a new salesorder and adding a project ID to it, the sales order is not created as a callcenter order

When creating a new salesorder and adding a project ID to it, the sales order is not created as a Callcenter order. There are customers which their entire sales setup is based on sales orders with project id's and based on Callcenter functionality. A creation and posting of project sales orders i...

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0 Comments

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Category: Order operations (33)

STATUS DETAILS
Under Review
7

Email Receipts as attachments

We would like to have the possibility for sending the receipts to Customers via email, the receipt to be in the Email attachments as PDF file, instead of the receipt to be embedded in the email body.

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0 Comments

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Category: Order operations (33)

STATUS DETAILS
Under Review
2

Minimum Cart value (thresh hold )

In D365 E-Commerce : Should have the functionality to Setup Minimum Cart value for Basket, By this Merchant can ensure the Minimum value of Purchase by the customer from Online,

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Category: Order operations (33)

STATUS DETAILS
New
19

Mark item as excluded from retail return transactions

We are working with a retailer that requires a paper bag be issued with each sale. The bag is inventoried and has a Sales Price that contributes to the subtotal of the cart. Without having to implement a custom return policy, it would be beneficial to be able to mark an item as excluded from re...

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3 Comments

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Category: Order operations (33)

STATUS DETAILS
Under Review
1

Auto-select sales order header when a sales line without a sales order header is selected in the return order form

While performing a return order in the Customer Service form, it is possible to select sales order lines and process the return order without selecting a sales order head. This leads to a scenario, where the default RMA values from the call center parameters -> RMA are not applied to the return o...

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0 Comments

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Category: Order operations (33)

STATUS DETAILS
Under Review
0

Change in primary key fields for retail transactions.

While customer is using the present fields to add their data source (in their extension), although a natural key it does not map to one of the unique keys on RetailTransaction. The work around for the customer to use channelId as well in the extension where they do table joins and this resolved ...

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0 Comments

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Category: Order operations (33)

STATUS DETAILS
Under Review