1

Order-On-Behalf (OBO) - Multiple Sales groups

I would like to provide feedback regarding the Order-On-Behalf (OBO) functionality. Currently, a customer can only be assigned to a single Sales Group, but there are scenarios where customers need to be part of multiple Sales Groups. This arises from the requirement for an n:n relationship in ...

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Category: Order capture and checkout (124)

STATUS DETAILS
New
7

Return Policy for Cancellation of Transaction From the POS

The POS currently supports the return policy only for fulfilled or completed cash & carry transactions. If we are doing a return for a customer order via cancellation of the transaction, POS doesn't respect the channel return policy.


As the cancellation of the transaction is ...

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Category: Order capture and checkout (124)

STATUS DETAILS
New
1

Return Deposit at pickup if it exceeds due amount

When a Customer Order will be fully invoiced in the pos we would like any remaining deposit to be refunded to the customer. Currently it will apply the remaining deposit to the Customers account where it cannot be refunded easily.


Scenario.


  1. Create custome...

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    Category: Order capture and checkout (124)

    STATUS DETAILS
    New
2

Hide Voided Product Lines

When voiding product lines when using a compact view on a mobile device, the items with the strikethrough can obscure the view for the POS user. There could be a toggle to hide the voided product lines vs showing them, or the ability to sort voided product lines to the bottom of the transactio...

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Category: Order capture and checkout (124)

STATUS DETAILS
New
2

Double header with Navigation pane in D365 E-Commerce

For the D365 E-Commerce site:

In the desktop view, there should be two separate visible headers and the navigation pane sections should be displayed side by side in the sub header (2nd header) which is working fine.

In the mobile view, here should be two separate visible headers as...

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Category: Order capture and checkout (124)

STATUS DETAILS
New
16

B2B eCommerce: Control display of Modes of Delivery by customer, delivery address or customer hierarchy!

As additional feedback concerning the new multi-outlet ordering feature planned to be released in Wave 1 2024, B2B customers have an other problem that is related and could/should be solved in this context, too.

 

This is concerning the mode of delivery!

Currently on the web...

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1 Comments

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Category: Order capture and checkout (124)

STATUS DETAILS
Under Review
14

Support adding charges on the Customer account payment operation

The scenario is that a customer walks into the store to pay for the balances that are due on their account. However, the organization needs to charge a X% surcharge on the payment if it is being paid by credit card. So, it will be good to allow the cashier to add certain amount as a header cha...

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Category: Order capture and checkout (124)

STATUS DETAILS
Under Review
10

Lead time for Modes of Delivery in Store commerce POS

While creating order in Store commerce POS, for Ship All Products method, we need to select a mode of delivery.

But all modes of deliveries start date is always from today.


For some deliveries, like Standard delivery we only ship from today+3 days onwards, or for Saturda...

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Category: Order capture and checkout (124)

STATUS DETAILS
New
5

Cancel order and payment after fiscal registration error

We suggest s new modification for cancel the sales transaction and return payment after an fiscal registration error is received.


Because actually when an error is received the sales transaction is compleated and also the payment, so the user needs to return manually the payme...

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Category: Order capture and checkout (124)

STATUS DETAILS
Needs Votes
1

Set the same delivery mode for more than one item at a time.

While setting the delivery more (Pick up or ship), if there is an option to choose more than one item at a time to set the delivery mode, this will reduce the cashier's time to book the order.

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1 Comments

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Category: Order capture and checkout (124)

STATUS DETAILS
Needs Votes