Exclude from Credit management toggle being included as an enable/disable option in Retail parameters or Retail shared parameters
Add new products to customer orders during pick-up process
Currently when using the customer order functionality user are not able to add products to the transaction at the time of customer pickup. These order are also locked in the order fulfillment screen from editing once the picking process has been completed. This makes it difficult to up-sell cu...
Thank you for the product suggestion! We are are reviewing this for the 2024 Wave 2.
Comment field in checkout
Hej,
We are planning to go live with the new B2B Commerce solution in Q3 2023.
As adressed before we urgently need a text field in the checkout, where our customers can leave a comment before finally placing an order. The comments our customers add to their orders today vary a lo...
Thanks for the idea. This is planned for 10.0.40.
Ability to mark a product as non-returnable
Retailers run clearance or final sales fairly often for a variety of reasons (primary one being ability to get rid of the inventory). Most of the times, it also means that these products are non-returnable. In addition to clearance scenarios, retailers sometimes collect donations for charities an...
Thanks can be achieved on POS using the Info codes capability. Having said that, we know that there is a lot of scope of improvement here as it should be a property of the product that whether it can be returned or not and it should be honored by all the channels. This is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).
Mark item as excluded from retail return transactions
We are working with a retailer that requires a paper bag be issued with each sale. The bag is inventoried and has a Sales Price that contributes to the subtotal of the cart. Without having to implement a custom return policy, it would be beneficial to be able to mark an item as excluded from re...
Thank you for the product suggestion! This idea is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).
Please note that this functionality can be achieved in POS using the info codes.
Selling gift card on customer order
When creating a customer order at POS and customer also want to purchase a gift card, this cannot be done on a customer order. Please add functionality to allow to sell a gift card to a customer together with other items there should be shipped Gift card either as carry out or electronical Toda...
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
Administrator
Thank you for the product suggestion! We are are reviewing this for the 2024 Wave 2.