14

Block price calculation on sales order and sales qutation

The nature of D365 Commerce is to recalculate price and discounts whenever you update the sales order or sales quotation, with or without Call center. This has been improved by the possibility to set different sources that activates a dialogue in the Trade agreement evaluation. However, there are...

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Category: Order operations (50)

STATUS DETAILS
Needs Votes
Ideas Administrator

This seems like a great idea. Will be looking for votes on this.

14

Make deposit default configurable at delivery method/mode level

A regular request from customers I have seen, is that they would expect different deposit values, dependant on whether the customer is having an item home delivered, or to collect from another store. Home delivery often requires the customer to pay in full up front. Where as collect at another s...

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Category: Order operations (50)

STATUS DETAILS
Under Review
13

Sales quotation pick-up mode of delivery

If the user is associated with a callcenter and the pick-up mode of delivery i set up in the Commerce parameters, the delivery address changes to the store address if the pick-up mode of delivery is selected in a sales order. This is not the case if you create a sales quotation. There should be n...

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Category: Order operations (50)

STATUS DETAILS
New
10

Unable to return money for products which have not been picked up

This is regarding payments which have been made with 100% deposit and customer is unable to return money for products which have not been picked up. For example: 3 items – 1 is going to be picked , 2nd may be canceled and the 3rd one would like to be refunded. The request here is to be able to...

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1 Comments

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Category: Order operations (50)

STATUS DETAILS
Planned
2021 Release Wave 1
Ideas Administrator

In 2021 there will be capabilities allowing users to edit partially fulfilled orders.  When these capabilities are released, users will be able to void or change/reduce quantity on unprocessed or partially processed lines.  This action results in a lowering of the order total.  When this occurs, if the order total is now lower than the available unsettled deposits, a refund amount due will be calculated and can be issued from the POS.  Please look for the "Edit Partially Fulfilled Orders" feature when it becomes available as GA - pieces of this are now in Preview only as of 10.0.14 with a current plan to move this feature to Generally Available status in version 10.0.17 which would be an April 2021 GA date.   Thank you - Holly Haines, Principal Program Manager.

9

Email Receipts as attachments

We would like to have the possibility for sending the receipts to Customers via email, the receipt to be in the Email attachments as PDF file, instead of the receipt to be embedded in the email body.

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Category: Order operations (50)

STATUS DETAILS
Under Review
8

Confirm availability for critical stock items

In case of sales orders and at the time a new order line is added, I want to be able to confirm that there is enough stock from a specific item so I can ensure that this customer order could be fulfilled. currently this check doesn't happen until later i.e. during pickup or shipping. It would ...

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Category: Order operations (50)

STATUS DETAILS
Needs Votes
8

Allow to cancel customer order lines from the mPOS

When you do a pick up in store customer order, it is possible to reject order lines if they can't be fulfilled at the store. It would also be a useful configuration to be able to reject and cancel these order lines automatically if they won't be fulfilled at all. In practice this would be usef...

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0 Comments

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Category: Order operations (50)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager

7

Extend Continuity Program Functionality to POS

Need ability to initiate and manage continuity program orders from POS similarly to functionality on Call Center. Membership/club type products are offered by many retailers, and there is a need to sign up a customer for the program and access child orders from POS to have picked up in store or s...

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0 Comments

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Category: Order operations (50)

STATUS DETAILS
Under Review
Ideas Administrator
Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager
7

Add total cost amount field to RetailTransactionSalesTrans table

The standard RetailTransactionSalesTrans table/form has a field called "Cost amount". This field is populated with the cost price of the line item after the transaction is part of a statement that has been posted. This is inconsistent behavior to other "cost amount" fields throughout D365 as t...

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0 Comments

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Category: Order operations (50)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

5

Phone number in SO form for guest and registered ecommerce customers

After taking the 536196 enhacement "Phone number from a guest customer in ecommerce orders do not migrate to Sales Orders", the customer phone number is migrated to SO for all guest customer. It is not the same bahavior for a customer who sign in with their account. It would make sense to get t...

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Category: Order operations (50)

STATUS DETAILS
New