Make deposit default configurable at delivery method/mode level
A regular request from customers I have seen, is that they would expect different deposit values, dependant on whether the customer is having an item home delivered, or to collect from another store. Home delivery often requires the customer to pay in full up front. Where as collect at another s...
MPOS Receipt: Credit Memo Number Scannable Bar Code
The receipt number and Customer Order is a scannable bar code, but the Credit memo is not on the Receipt and needs to be. The credit memo number sequence is usually pretty long and has to be keyed in by a user to be consumed in the POS. No credit memo bar code field is available in the receipt d...
Add total cost amount field to RetailTransactionSalesTrans table
The standard RetailTransactionSalesTrans table/form has a field called "Cost amount". This field is populated with the cost price of the line item after the transaction is part of a statement that has been posted. This is inconsistent behavior to other "cost amount" fields throughout D365 as t...
Extend Continuity Program Functionality to POS
Need ability to initiate and manage continuity program orders from POS similarly to functionality on Call Center. Membership/club type products are offered by many retailers, and there is a need to sign up a customer for the program and access child orders from POS to have picked up in store or s...
Customer orders marked as 'Carry out all' must be processed in Real-time (as customer orders) and must not be transformed to cash-and-carry transactions
Recently new functionality has been introduced in CPOS: 'Carry out' orders.
This functionality is very convenient, when Business needs always to track inventory levels in real-time: in such case only Customer orders are created in POS, no cash-and-carry sales.
‘Recall order...
Please note, on the functionality profile, you can configure all POS cash and carry sales to be created as real time service orders. When you make a transaction "carryout all", we do convert this back to a transaction type (not an order), by current design. Adding any additional capability here will be under consideration as we monitor response to this idea. Thank you for your feedback!
Add a spinner on the delivery methods view
When a user goes to the delivery methods view in CPOS/MPOS, there is no visual feedback to show that the delivery methods are loading or not. Additionally, if there is no destination address, there is no feedback to let the user know that there are inputs missing. I would recommend adding anot...
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Holly Haines, Principal Program Manager
Change UOM on Return Orders
Need the ability when returning a Item that is allowed to be returned at a different Unit of Measure from what it was bought. Scenarios is when you buy a Case of an item but want to return one of the piece at a later date. Currently the system restricts you to returning against the original un...
Thank you for your suggestion. We will continue to monitor this idea for votes and consideration in our product backlog. Holly Haines - Principal Program Manager - Dynamics 365 for Retail
Item Return at POS should be exchaged with the item with Customer order (shiped or picked up)
Currently at POS when we are returning the item with or without receipt then the exchange is possible only for the cash and carry in the store at POS. However in OMNI channel scenario the customer arrives at the POS for return of item. He is looking to exchange with say different size but sinc...
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Holly Haines, Principal Program Manager
MPOS or CPOS Customer Quotation to Customer Order
We need to have a functionality in MPOS/CPOS to Convert the Customer Quotation issued to be as customer order by scanning the bar-code on Customer Quote Regards Sheikh Mydheen https://www.linkedin.com/in/sheikhmydheen/
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Holly Haines, Principal Program Manager
Configuration or extension points that allow to disable or modify the requested delivery date fields when creating customer order from Dynamics 365 POS.
We have not met any project where as is functionality support the retailers expectations. 1. It is very rare that a customer don’t want their products as fast as possible. 2. It is very rare that the store staff have information avalible to actually discuss or suggest a delivery date. 3. In mo...
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Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Holly Haines, Principal Program Manager