User Profile

Cursor default position on Return Order does not default to 'Item Number' field


The default cursor position when creating a Return Order via the Retail > Customer Service does not start on the 'Item Number' field but starts on the 'Quantity' field. 1) Navigate to Customer Service Menu 2) Find Customer 3) Select 'Return Order' 4) Select OK This behavior is not consisten...

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Category: Order capture and checkout (118)

STATUS DETAILS
Declined

Extend Credit Limit type to include Balance+Confirmation


Could you please extend the Credit limit type functionality in Sales ledger parameters to include one that is Balance+Confirmation. This would mean a customer available credit limit is only reduced at the point a Sales Order has a confirmation journal created and the document status changes to...

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Category: Credit and collections (154)

STATUS DETAILS
Under Review

Total 'Row/record count' button - it would be very useful to see how many rows/records are in your table at a given point


Can you please introduce functionality that readily provides a total row/record count of any given table? Currently, a user must filter the table they are working on based on their given criteria and then export to excel to get this information. E.g. We finished your export of 22 rows. If this ...

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Category: Sales and marketing (713)

STATUS DETAILS
Declined

Introduce select criteria to 'Recalculate credit limit' batch task (SalesCreditLimitCheck)


The 'Recalcualte credit limit' batch task does not contain the option to select any criteria to limit which credit limits or Sales orders it impacts.


Could you introduce a select option?


That way you could select a specifc customer or customer group.

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Category: Credit and collections (154)

STATUS DETAILS
Needs Votes

Add the in credit management field (CredManInCreditControl) to the Sales Order Headers V2 data entity


The data field in credit management (CredManInCreditControl) is not available on the Sales Order Headers V2 data entity despite being on the GUI view.


This is key piece of information regarding if a sales order is on credit hold can only be viewed via the GUI and cannot be rep...

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Category: Reporting and Analytics (140)

STATUS DETAILS
New