Add order error details message in RetailTransactionsAuditable data entity
We use the Commerce (CSU) OData API to send orders from a home-made website in D365. Sometimes, the "Checkout" API request ends with success (HTTP 200) but the order is not created because of some advanced checks (for example: the product can not be sold in a specific country).
To detect...
Selling gift card on customer order
When creating a customer order at POS and customer also want to purchase a gift card, this cannot be done on a customer order. Please add functionality to allow to sell a gift card to a customer together with other items there should be shipped Gift card either as carry out or electronical Toda...
Complete retail sales order with type Journal
At the moment, there is no way to complete retail sales orders with type Journal. The order is call center type, and we do not support journal order type for call centers, which prevents customers from using the desired function to complete a retail sales order.
Requested Receipt and Shipment date for ECOM orders.
The system is addressed to be having the intended behavior of calculation for B2C orders Details for issue 53...
The ability to selected a requested receipt date is planned for 10.0.40
Async Customer Order creation between stores
Asynchronous customer orders are not supported in different stores that Have the "Async" functionality on. How to: create a customer order in store "A" that is with Async mode on, and then complete the order in store "B" where an available worker can fulfill the order. It is important to have As...
Thank you for this idea, but it is not clear what the idea is. If Async mode is enabled (which is done either through feature management or functionality profiles depending on your version), then there is a delay (timing of this delay will depend on batch job scheduling) from the time the order gets created in Store A until it is synced to HQ. But we don't use Async for order retrieval, this is always a realtime service call. So if the order created in Store A is supposed to be fulfilled by Store B, then as soon as the Store A order is synced to HQ, Store B will be able to retreive it and fulfill it via Order Recall or Order Fulfillment operations in POS. Please update or add comments to your idea to clarify further - but it's not clear from the message what this product idea is. Thank you - Holly Haines, Principal Program Manager - Dynamics 365 Commerce.
Make deposit default configurable at delivery method/mode level
A regular request from customers I have seen, is that they would expect different deposit values, dependant on whether the customer is having an item home delivered, or to collect from another store. Home delivery often requires the customer to pay in full up front. Where as collect at another s...
Thank you for the product suggestion! This idea is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).
Support adding charges on the Customer account payment operation
The scenario is that a customer walks into the store to pay for the balances that are due on their account. However, the organization needs to charge a X% surcharge on the payment if it is being paid by credit card. So, it will be good to allow the cashier to add certain amount as a header cha...
Commerce Retail Sales should be supported by Advanced Credit Management
We would like to see Commerce orders be supported by Credit Management as there has been a few customer asks for this.
Commerce orders does not support Credit Management and Credit Management Blocking Rules. This should not block the Customer Credit Limit Check.
This is duplicate of the below ideas. So please use the first idea mentioned below for further updates:
https://experience.dynamics.com/ideas/idea/?ideaid=39582223-4378-ec11-b820-0003ff45920b --- This idea will be updated with the recent updates
https://experience.dynamics.com/ideas/idea/?ideaid=c6803f0a-cd59-ec11-a3ee-0003ff45e3f6
https://experience.dynamics.com/ideas/idea/?ideaid=c1f685b9-4058-ec11-a3ee-0003ff45e3f6
Change due window in POS
When performing a payment in POS a Change due window always comes up and demands an action by the cashier. This forces the cashier to make extra button klicks and prolongs the time it takes to finnish a transaction since the receipt won't come out until OK have been pressed. I wish that Microsof...
This was done a few years ago based on a configuration of a functionality profile. The link to doc is in the comments
User does not have ability to directly add item to new order template b2b
Requesting the ability to add items straight away upon creation of template on b2b sites, that would help to add quickly the items to the template.
With 10.0.37, we have improved the user experience of adding the items directly from the order template details form. The user will additionally be able to select a catalog from which the product is being added to the order template.
Administrator
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!