3

Change UOM on Return Orders

Need the ability when returning a Item that is allowed to be returned at a different Unit of Measure from what it was bought. Scenarios is when you buy a Case of an item but want to return one of the piece at a later date. Currently the system restricts you to returning against the original un...

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Category: Order operations (36)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your suggestion.   We will continue to monitor this idea for votes and consideration in our product backlog.  Holly Haines - Principal Program Manager - Dynamics 365 for Retail

3

Add a spinner on the delivery methods view

When a user goes to the delivery methods view in CPOS/MPOS, there is no visual feedback to show that the delivery methods are loading or not. Additionally, if there is no destination address, there is no feedback to let the user know that there are inputs missing. I would recommend adding anot...

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Category: Order operations (36)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

2

Email notification types related to return orders

There are currently no email notification types (triggers) related to return orders (e.g. receipt of return order in the warehouse, posting of credit note for the return order, etc.) available for use in the commerce email notification profiles. It would be very useful to have this in order to pr...

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Category: Order operations (36)

STATUS DETAILS
Under Review
Ideas Administrator

This feature is currently in our backlog but is not currently funded for development. 

2

Allow Continuity program orders to be placed via eCommerce website

Allow Continuity program orders to be placed via an eCommerce channel. This is currently possible with the Call Centre channel.

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Category: Order operations (36)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your idea.  We are currently evaluating future product enhancements in the area of subscription ordering.   Please monitor our release plans as this is where you will see information related to subscription order processing capabilities on e-Commerce once we have a committed plan to do this feature work. - Holly Haines, Principal Program Manager -Dynamics 365 Commerce

2

Cancel Edit order should not create void transaction

Currently if we perform an "Edit order" from POS “Find Order" or "Order fulfillment Screen" to check the order detail then we want to exit this order without changing any thing. We would need to perform an "Void" action which create a transaction type void in the POS journal but actually the cust...

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Category: Order operations (36)

STATUS DETAILS
Under Review
2

Distributed order management for cross company orders

In companies that own many brands with different legal entities and stores it would be useful to be able to use DOM for cross company orders. Example a customer would be than able to order from ecommerce relying to one company picking up at a store of another legal entity with inventory informati...

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Category: Order operations (36)

STATUS DETAILS
New
2

Item Return at POS should be exchaged with the item with Customer order (shiped or picked up)

Currently at POS when we are returning the item with or without receipt then the exchange is possible only for the cash and carry in the store at POS. However in OMNI channel scenario the customer arrives at the POS for return of item. He is looking to exchange with say different size but sinc...

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Category: Order operations (36)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

2

MPOS or CPOS Customer Quotation to Customer Order

We need to have a functionality in MPOS/CPOS to Convert the Customer Quotation issued to be as customer order by scanning the bar-code on Customer Quote Regards Sheikh Mydheen https://www.linkedin.com/in/sheikhmydheen/

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Category: Order operations (36)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

1

Auto-select sales order header when a sales line without a sales order header is selected in the return order form

While performing a return order in the Customer Service form, it is possible to select sales order lines and process the return order without selecting a sales order head. This leads to a scenario, where the default RMA values from the call center parameters -> RMA are not applied to the return o...

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Category: Order operations (36)

STATUS DETAILS
Under Review
0

Change in primary key fields for retail transactions.

While customer is using the present fields to add their data source (in their extension), although a natural key it does not map to one of the unique keys on RetailTransaction. The work around for the customer to use channelId as well in the extension where they do table joins and this resolved ...

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Category: Order operations (36)

STATUS DETAILS
Under Review