13
When performing a payment in POS a Change due window always comes up and demands an action by the cashier. This forces the cashier to make extra button klicks and prolongs the time it takes to finnish a transaction since the receipt won't come out until OK have been pressed.
I wish that Microsoft will make it possible to by configuration decide if the Change due window should come up and demand an action by the cashier or not.
I would like this to be optional as well as the change due to be seen even after the transaction has been finnished.
STATUS DETAILS
Completed
Ideas Administrator

This was done a few years ago based on a configuration of a functionality profile. The link to doc is in the comments

Comments

E

The Change due dialog can now been hidden (if no change is due) based on a parameter in the Functionality profile.

https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/commerce/dynamics365-commerce/ability-skip-change-due-dialog-pos-when-no-change-due

Category: Order capture and checkout

E

The change screen should only come if it is greater than zero only

Category: Order capture and checkout

E

Hi Everyone, It is possible now to hide Change Due screen via POS extension - tested and works well (we implemented dialog hiding only if change due amount = 0).

Category: Order capture and checkout

E

Suggestion: Please have a configurable time like 2 seconds for the dialog to auto close if there is no action, This will still allow the Cashier to view the change back money to be provided at the same time and no manual action would be required from cashier.

Category: Order capture and checkout

E

This is actually a highly requested feature, because it really saves time. I give this my vote !

Category: Order capture and checkout