11

Truck Routing, Oversized Vehicle, Hazardous material variables in the Travel time calculations.

Allow resources to have specific variables that can be passed through to the routing engine so routes and travel time calculations would be more accurate. Currently our solution is only using Optimistic Car Routes that does not account alternative routes that would take more time when driven b...

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1 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Needs Votes
3

Ability to hide Schedule Board tabs launched from the RSO optimization schedule

When you open the schedule board using the button on the optimization schedule, a new tab is generated, this might give you quite a number of tabs. Hiding them works (e.g. by only assigning them to a dummy user) , however if you now try to open them again from the optimization schedule, you en...

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0 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Needs Votes
11

Factor in traffic conditions for RSO and Schedule Assistant

Several customers would like to have the feature to factor in traffic conditions for RSO and the Schedule Assistant.

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2 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Planned
2020 Release Wave 2
13

Add custom constraints to RSO

 Hi,

it wpould be great if we could add custom constraints that will be taken into consideration in RSO.

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2 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Planned
2020 Release Wave 2
1

Update Help & Training documentation

Please provide updated and more detailed documentation. Your documentation is out of date which just makes it so difficult to understand the module functionality and provide clients with clear answers when they ask questions regarding anything but the most basic scenario's.

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1 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Completed
2

RSO - Allow Batch Scheduling of Orders.

Currently, the RSO will schedule all Work Orders within a certain territory.

Would be great to be able to search for a batch, or subset of Work Orders in the Work Order View (or Requirements in the Resource Requirements View), multi-select, and trigger scheduling on just that subse...

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1 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Completed
3

Certification Expiration

For Certification-type Characteristics, add Expiration Date functionality and notifications/alerts of imminent expiration (configurable); also add the dates to the Resource tooltip on the URS Schedule Board

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2 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Declined
2

RSO available on more than one organisation at a time

The Resource Scheduling Optimization add-on can only be deployed on one organisation or instance per tenant at a time.  I read this as meaning that, once live, any testing using the RSO either happens in the Prod instance or has to be done out of hours.

Could the RSO be available o...

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1 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Completed
3

Provide more detailed documentation on RSO scheduling

RSO is a great addition to Field Service but there is limited documentation for Dynamics 365 consultants to understand how the optimisation engine operates, which makes it difficult to discuss solutions with clients.

I have tested schedules with many different configuration and th...

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3 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Completed
34

RSO: Schedule a Multi-Day trip

It should be possible to setup RSO scheduling a Multi-day trip.

This is a strong requirement. A lot of our customers schedule resources for multi-day trips (without returning to Office/Home for x days).

This should be setup on resource Level.

In this scenario - a Service e...

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3 Comments

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Category: Resource Scheduling Optimization (56)

STATUS DETAILS
Planned
2021 Release Wave 1