RSO Schedule/Optimise multiple resources for the same job
RSO is a fantastic idea, however currently it only allows to schedule and optimise individual resources.
Majority of services companies have more than 1 resource booked to a job. we travel in 2 or 3 people and use trucks and the like.
We would like to see RSO being able to do this ...
See Travel Time from previous and next job while trying to find best spot for scheduling
When scheduling a Work Order, to find the best time, it would be nice if the system looked at jobs later in the day. Right now the system is only looking at jobs prior but if there is a work order scheduled later in the day, it should take that work order into account for travel time. Would ...
Global schedule board view settings
When accessing the schedule board within the work order via the button "book", the default board view settings are not stored.
Every time the user has to change the settings (timezone, etc.) again.
On example is the difference between the time zone in the workorder and the displaye...
Consider a maximum weight constaints for route Optimization
For a waste management scenario with Trucks collecting bins. This scenario can be usefull for every city in the world.
RSO should consider a Max Weight constraint for the trucks and also the possibility to add a ...
RSO to Support Requirement Groups
Use Resource Scheduling Optimization (RSO) to optimize to Support Requirement Groups.
- Currently they have 2 resources
- R1 - User (Driver)
- R2 - Equipment (Big Truck)
- All work orders have specific requirement ...
STATUS DETAILSNew
msdyn_businessclosure entity is not retrieving data in SSRS XML fetch
Customer wants to create a Report using SSRS, so they are using the connection type “Microsoft Dynamics 365 Fetch” in Visual Studio thru Query Builder wizard , the idea is paste the XML fetch built in an Advanced find in Dynamics CE. In Advanced find is retrieving data but pasting the same XM...
Add an option to lock the duration of existing bookings that are planned during the optimization range
In most of our customer's use case scenarios, they will be using the RSO to shuffle around the planning over a period that already contains existing bookings. However, when executing the RSO over a time period that already contains bookings, the current default behavior is that the RSO will ad...
Feature/Option that locks user experience while RSO in flight
It would be good enhancement for RSO if we have a feature/option to lock manual intervention on Work Orders/Bookings which are picked for Optimization. Users should be notified that the record is being optimized/processed till the time RSO is in flight.
We were experiencing is...
Capacity hours
Would be helpful to have capacity available as a number of hours, we have engineers that work in shifts but are available for a set number of hours within that shift so bookings can come in at any time
for instance - engineer is contracted for 7 hrs working day between the hou...
RSO engine to support Organization Unit constraint
RSO currently doesn't accept Organization Unit as a constraint. This is useful in scenario where specific work order types/products to be scheduled to technicians of specific Org Units. Due to this restriction, we have been forced to create multiple RSO scopes specific to the Org Units which i...