User interface
The user interface is incredibly poor, it’s extremely difficult to see what people are working on, even more difficult to make quick changes. Not possible to colour code different projects. There is an amazing scheduling system called float, I wish the functionality could be replicated
Schedule Board usability regression following migration to New Schedule Board
Following Microsoft's transition from the legacy Schedule Board to the new Schedule Board, our users have experienced a significant reduction in usability and efficiency.
The most impactful change relates to search functionality. Previously, users could search using partial request numbe...
Include Attendees Visibility and Notifications for Appointments on Schedule Board
Current behavior (by design):
At the moment, the Schedule Board only displays appointments based on the case owner or the primary resource selected. This behavior is working as designed.
User challenge:
In real operational scenarios, appointm...
Different colors for time off requests on the schedule board
We would like to raise an idea to introduce distinct visual colors for Non‑working hours and Time‑off requests. Currently, these two items can appear similar, making it difficult for customers to easily notice and distinguish between them. Usi...
Scheduling Board - Bookings
The system behaves differently if you choose Hourly view compared to Daily/Weekly/Monthly in the Scheduling board.
The bookings visible in Hourly view can be clicked and then the Bookable Resource Booking
Schedule Board Hourly View - increase hourly display to multiple days
The new schedule board can only display maximum 24 hours on the Gantt chart. This is inefficient for our use, requiring to display multiple days of bookings viewable at any given time. The previous schedule board enabled the display of the full number of days defined for the board, currently ...
Automatically connect bookings in planboard provided for traveltime (behavior scheduleboard)
Would it be possible to have work orders automatically connect directly to the previous activity after they've been scheduled in the planning board by hand, provided the travel time is calculated correctly?
In my opinion, this would be a very welcome improvement to the curren...
Deploy the Resource Scheduling Optimization Add-in for Dynamics 365 Field Service
Following the public docs Deploy the Resource Scheduling Optimization Add-in for Dynamics 365 Field Service there is a note "It may take several hours between the time the subscription appears in Microsoft 365 Admin Center and Power Platform Admin Center."
https://learn.microsoft.com/en-...
Gemeinsames Layout verwenden
In NSP4 gab es die Möglichkeiten eigene Listen zu erstellen und pro Liste konnten die gewünschten Spalten ein-/ausgeblendet werden.
In Modern Client sieht es anders aus, man kann die Ansichten einrichten, ...
Drag and drop multiple selected work orders to a resource on a scheduling board
The scenario we have is that a customer on the same worksite has ordered several changes to be done during the workday.
Our planner wants to manually select multiple work orders and assign them to a technician (resource) on the scheduling board.
It can get quite tedious to drag and...