3

Schedule Board Hourly View - increase hourly display to multiple days

The new schedule board can only display maximum 24 hours on the Gantt chart. This is inefficient for our use, requiring to display multiple days of bookings viewable at any given time. The previous schedule board enabled the display of the full number of days defined for the board, currently ...

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
12

Automatically connect bookings in planboard provided for traveltime (behavior scheduleboard)

Would it be possible to have work orders automatically connect directly to the previous activity after they've been scheduled in the planning board by hand, provided the travel time is calculated correctly? 


In my opinion, this would be a very welcome improvement to the curren...

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
0

Deploy the Resource Scheduling Optimization Add-in for Dynamics 365 Field Service

Following the public docs Deploy the Resource Scheduling Optimization Add-in for Dynamics 365 Field Service there is a note "It may take several hours between the time the subscription appears in Microsoft 365 Admin Center and Power Platform Admin Center."

https://learn.microsoft.com/en-...

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
1

Gemeinsames Layout verwenden

In NSP4 gab es die Möglichkeiten eigene Listen zu erstellen und pro Liste konnten die gewünschten Spalten ein-/ausgeblendet werden.

In Modern Client sieht es anders aus, man kann die Ansichten einrichten, ...

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
12

Drag and drop multiple selected work orders to a resource on a scheduling board

The scenario we have is that a customer on the same worksite has ordered several changes to be done during the workday.

Our planner wants to manually select multiple work orders and assign them to a technician (resource) on the scheduling board.

It can get quite tedious to drag and...

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1 Comments

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
1

Enable the Bookings preview

Enable the Bookings preview option when the filter is by day or moth. Currently work with hourly only.

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
1

How to handle the Non-productive activities( Internal Meetings, Boot Camps, Workshops)

Resource have their daily standup and planned meetings and similarly other unplanned activities. In that case, RSO is not scheduling resources for the non-working time. so that’s why its reflecting as white space over the schedule board and its not showing the clear visibility to dispatcher. S...

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
1

RSO: Inefficient resource utilization, Excessive idle time for technicians

To address white space reduction, we implemented customizations to improve scheduling efficiency. When a booking was finished early or started late, we updated the planned completion date and time dynamically. This adjustment ensured that bookings on the schedule board reflected real-time avai...

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
3

Scheduling board - Start day of the week

When entering the Scheduling board the view start always defaults to the day of today.


So if the day of today is a Tuesday then the board view start with Tuesday.


We would like to see a parameter that states which day the board should start to view from.

...

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New
16

Enhance Scheduling Logic to Support Multiple Time Windows and Work Hours Constraints of a customer

Customers often have multiple time windows for their availability, which can vary across different days of the week. In Field Service - RSO, the scheduling engine currently only considers time constraints defined in the Promise Window (Promised Start Time and Promised End Time). This approach ...

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Category: Resource Scheduling Optimization (83)

STATUS DETAILS
New