33

RSO: Schedule a Multi-Day trip

It should be possible to setup RSO scheduling a Multi-day trip.

This is a strong requirement. A lot of our customers schedule resources for multi-day trips (without returning to Office/Home for x days).

This should be setup on resource Level.

In this scenario - a Service e...

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2 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
Planned
2021 Release Wave 1
Ideas Administrator

 Thanks Daniel for the feedback, yes, ability to schedule multi-day booking is in our roadmap. 

 

19

RSO Schedule/Optimise multiple resources for the same job

RSO is a fantastic idea, however currently it only allows to schedule and optimise individual resources.

Majority of services companies have more than 1 resource booked to a job. we travel in 2 or 3 people and use trucks and the like.

We would like to see RSO being able to do this ...

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0 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
New
16

RSO - Maximum Total Travel Distance/Time, Maximum Number of Visits Per Day Constraints

In several opportunities where short duration jobs are the norm, the client needs to be able to limit the number of visits per day or the total distance traveled per day. These are not objectives, these are hard constraints due to various regulations, some internal, some governmental (OSHA). T...

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3 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
Needs Votes
11

Truck Routing, Oversized Vehicle, Hazardous material variables in the Travel time calculations.

Allow resources to have specific variables that can be passed through to the routing engine so routes and travel time calculations would be more accurate. Currently our solution is only using Optimistic Car Routes that does not account alternative routes that would take more time when driven b...

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1 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
Needs Votes
11

Add custom constraints to RSO

 Hi,

it wpould be great if we could add custom constraints that will be taken into consideration in RSO.

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1 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
Planned
2020 Release Wave 2
Ideas Administrator

Thanks for the feedback, this is in our long term roadmap to allow user to add constraint from their side. But just try to understand the scenario, is there particular constraint you are looking for at this moment ?

10

Factor in traffic conditions for RSO and Schedule Assistant

Several customers would like to have the feature to factor in traffic conditions for RSO and the Schedule Assistant.

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2 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
Planned
2020 Release Wave 2
Ideas Administrator

Thanks for the feedback, considering real-time or historical traffic for Resource Scheduling Optimization is for our long-term roadmap .

8

Possibility for Default Reporting Analytics Dashboards/charts on Bookable resources based on their Skill set & ratings

Possibility for Default Reporting Analytics Dashboards/charts on Bookable resources based on their Skillset & ratings. Can we have default reports/dashboards/charts where we can drill down on the basis of a Bookable resource's skillset & ratings? Like the ones we have for the Resource schedulin...

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0 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
Needs Votes
6

RSO engine to support Organization Unit constraint

RSO currently doesn't accept Organization Unit as a constraint. This is useful in scenario where specific work order types/products to be scheduled to technicians of specific Org Units. Due to this restriction, we have been forced to create multiple RSO scopes specific to the Org Units which i...

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1 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
Needs Votes
6

Recreate RSO Schedule Board Tab when it is deleted

When defining a new RSO Optimization Schedule, upon saving the record a specific RSO schedule board tab is created based on this new optimization schedule. The problem however is when someone deletes the schedule board tab, you will never be able to create this specific RSO schedule board agai...

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0 Comments

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Category: Resource Scheduling Optimization (44)

STATUS DETAILS
Needs Votes
Ideas Administrator

If dispatcher explicitly deleted schedule board tab ,we assume they don't want it anymore, re-create them automatically might be annoying , suggest to re-create scope if you need to re-create RSO SB tab 

4

RSO to Support Requirement Groups

Use Resource Scheduling Optimization (RSO) to optimize to Support Requirement Groups.


  • Currently they have 2 resources
  • R1 - User (Driver)
  • R2 - Equipment (Big Truck)
  • All work orders have specific requirement ...

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    1 Comments

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    Category: Resource Scheduling Optimization (44)

    STATUS DETAILS
    New