Link standard service codes to the serviceitem


When you use the function Get Std. Service Codes, these will not be linked to a service item. In the process you want recurring service codes to be linked to each service item you choose. - create the service order - fill the service lines with the service items that need service - choose a Std....

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Category: Service Order Management (53)

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Setting up Service Charge on a Customer Price Group or All Customer level, instead on customer level


At this moment setting up Service Charges are set per customer. When the ammount for Service Charge changes you can use rapidstart to change the ammount in a batch, but generally the Service Charge ammount is the same for all customers or for a defined group of customers. From a managing point o...

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Category: Sales (379)

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A Service Item will be created automatically when a Service order is posted as shipped


Go to item list and create a new item using retail template (70075) -Service Item Group = “Desktop” as it is set with create service item = yes -Item Tracking Code = SNALL 2- Go to item journal and create a new line -Type Purchase; Item 70075; Location BLUE; Quantity 10; 3- Select I...

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Category: Service Order Management (53)

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Make it possible to select items of the type 'service' in Standard Service Codes


Make it possible to select items of the type 'service' in Standard Service Codes, because now only items of the type stock can be chosen. In some cases you want a service like 'Certification of an item' to be on the item list. At this moment its not possible to use these items in a standard serv...

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Category: Service Order Management (53)

STATUS DETAILS
Needs Votes