12

Download Email as Attachment

There's an existing action called Downloademailasattachment provided by Microsoft, this is very useful to be able to for example store an email as .eml from Dynamics to sharepoint.

I understand this action is undocumented and part of the mail forwarding feature, this would be very usefu...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
New
12

Copilot for Sales e-mail tracking can be ended again for a conversation

In the old Outlook AddIn “Dynamics 365”, the tracking of emails for a conversation could be switched off again. This meant that further replies within this conversation were no longer tracked automatically. 

This function is no longer available in the new “Copilot for Sales” AddIn. Once ...

Read more...

1 Comments

Read more... 1 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
New
12

Ability to send emails in Dynamics as Exchange Groups and Shared mailboxes

Ability to send emails in Dynamics as Exchange Groups and Shared mailboxes. It is currently only possible to send emails as other lic users in Dynamics. 365 Exchange allows users to send emails as Groups and Shared mailboxes. This ability needs to be implemented in 365 Dynamics.

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
New
12

Allow tracking of group addresses

Currently record tracking between dynamics365 and outlook does not support group email addresses.

Some companies need to track emails sent by customers to group emails. There are also times when tracking records in group mail is needed within a company. Enabling this feature will improve...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
New
12

High importance flag on Emails

High importance flag on Emails

Set an email to have High Importance flag on it. It would greatly help in spotting emails that are urgent.


Possibility like in Outlook for emails.

Read more...

3 Comments

Read more... 3 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
New
12

Feature of making the task which created via SharePoint being track on Dynamics 365 (online)

When creating a task via SharePoint Online and clicking [Sync to Outlook] button, it is sync to Outlook Client. It would be much better if there is a feature of tracking the task synced to Outlook on Dynamics 365 App for Outlook.

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
Needs Votes
12

Ability to update data in files exported with dynamic worksheet on Dynamics 365 App for Outlook

Dynamics 365 for Outlook (Outlook client) is going to be deprecated. The capability to update data in files exported with dynamic worksheet is used by many end users. Such a capability cannot be alternative on Dynamics 365 App for Outlook. It would be user-friendly if the capability is implemen...

Read more...

1 Comments

Read more... 1 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
Needs Votes
12

Email to multiple recipients should create multiple email records instead of one

An email sent to multiple recipients (users/queues) should create multiple instances of the email. (Currently it creates only one record and shares with the recipients)

Reason:
Customers tend to send emails to multiple recipients in a company.
As we have a very strict ...

Read more...

2 Comments

Read more... 2 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.
12

Email content to appear in the CRM email activity for encrypted and signed emails

The client has requirement where they will have to track the emails into Microsoft dynamics CRM. All the emails are encrypted/Signed emails. On our analysis we found that Microsoft dynamics CRM will track the emails and convert them as attachments with the extension *.p7m and create a empty em...

Read more...

2 Comments

Read more... 2 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
Declined
11

Pin App for Outlook - Exchange On premise

The option to pin the App for Outlook is available only for Exchange Online. Due to having a lot of customers based in Germany, and with them having acting regulation to keep their data withing Germany, we have a lot customers with On premise Exchange. The Pin Option would be a lot useful for ma...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (353)

STATUS DETAILS
New