we are a fan of the new mobile Outlook APP and introduced this application as the standard mail app on our iOS devices. Since our Sales Reps are using Outlook as their main tool to scheduling the customer visits and synchronize them afterwards also to Dynamics CRM, there is a strong need to can also track appointments from the mobile Outlook APP to CRM. Ideally using the Dynamics 365 APP for Outlook. Currently it is already possible to track emails from the Outlook APP to CRM, but unfortunately not for Appointments.
Are there already plans to provide this feature in the mobile Outlook APP? Our users have had this wish for several years and it would be very much appreciated if Microsoft could offer us a solution.
BR,
Marius
Comments
This is highly needed. I see that this one is 'Under Review": https://experience.dynamics.com/ideas/idea/?ideaid=62d02716-94e8-ec11-b5cf-0003ff45e089However, that is only asking for Tracking inbound appointments from Dynamics 365 mobile app. We need the ability to track both outbound/user created appointments as well as inbound from within the Outlook mobile app.
Category: Email Management and Outlook Integration
Great idea!!!
Category: Email Management and Outlook Integration