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Untrack functionality Dynamics App for Outlook


Whenever yo untrack an email conversation it synchronizes to Dynamics CRM. The email is saved as an activity and then you decide to untrack it and keep the activity. Once untracked after some time the user decides to reply to the email conversation and that reply is tracked as expected behavior...

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Category: Email (164)

STATUS DETAILS
Declined

Send on behalf of feature to be available when sending emails from CRM.


It would be great when setting up the settings on behalf of and send on behalf of from CRM, when user 1 sends and email on behalf on user2 in CRM. User once chooses user 2 in from field. When they send the email there is no indication that use one sent on behalf on user 2. The email sends strai...

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes