1

Modernize Email Template Search, Sort, Save As

It is very time consuming to find the right email template. The search is slow, clunky and too exact.

Please modernize the search of email templates and management of email templates like a "save as" feature.

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

PROBLEM: My font settings are not saving anywhere that I set them.

None of my Font settings are saving. I keep having to reset them.

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

Need support about images navigation and simple image processing in one window

Current design:

==========

When we preview the images of email attachment, we need to preview it one by one now by closing the previous window, then open another window. this experience is not very good.


Ideas:

==========

A more reasoble experience shou...

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

Make things compact to save valuable space

New Viva Sales app is better but Dynamics Sales app in Outlook is wasting space. Working with data means that its neccessary to fit as much data to screen as possible. The way CRM app in Outlook behaves is not very good. Should be more contact and also creating accounts and contacts should be ...

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

Offline mode for Dynamics365 App for Outlook

Some of our customers are using Dynamics365 CRM with Dynamics 365 for Outlook.

The legacy app has the Offline mode but the new App for Outlook which was created to work with new versions of Dynamics CE does not support such mode.


Due to connectivity issues some of the u...

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

Save files/attachments from Outlook to CRM directly

Hi,


While working with CRM we constantly need to save files received by email to CRM records. Its not very efficient to save files to some folder and then open CRM and attach them to some records. It would be allot less time consuming if can save file from e-mail to CRM record...

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

Track Bcc recipients

Currently unable to track emails for recipients in the Bcc line.


In my function, I am required to send reports to clients, where client emails are confidential. Usually, I send one email with the report with all client email addresses in the Bcc line. The previous CRM I was u...

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

Pending Emails Should Not Look Like Closed Activity in Timeline

Pending status emails look like already completed activity in the pipeline and users need to click into email activity to see that it's not a sent email but email waiting to be sent. 


This is a ...

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

To stop tracking e-mail

I'd like to stop tracking of e-mail records.

 

If I track e-mail items once from Outlook, I can no longer stop tracking after that.

The only way to stop tracking e-mails is to delete all tracked e-mail records which are related to the tracking e-mail record.

 (Changing ...

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New
1

Use Dynamics 365 App for Outlook without Reading Pane

Currently one of the requirements to use the Dynamics 365 App for Outlook is to have the Reading Pane enabled in Outlook, if the Reading Pane is not enabled then the Dynamics 365 Button on the ribbon is greyed out. (Documentation included below)


Many of our clients, and I'm su...

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Category: Email Management and Outlook Integration (296)

STATUS DETAILS
New