2

App for Outlook Synced Service Activities need to link to related record in Dynamics 365

Currently when using server side sync, it is possible to sync Service Activities, however, when using the Dynamics 365 app for Outlook on the Calendar appointment, it just says "appointment is tracked" and has no link to the related record in Dynamics 365. There needs to be a link, just like f...

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
Needs Votes
2

Synchronisation of single contact with multiple users in Outlook

We are currently using sever side synchronization and App for Outlook to synchronize emails and contacts from CRM to Outlook.

Contacts in CRM has an owner and a set of relationship managers recorded in form of a grid on Contacts page.

When the synchronisation happens, the contact...

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.
2

Only tracking UI should be visible for Dynamics 365 app for outlook

For Dynamics 365 app for outlook only the Track UI should be visible instead of loading all the content and feature

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.
2

CRM App for Outlook (lightweight app) sync between CRM Online to Exchange Server (on-premises) support

When deploying the CRM App for Outlook (lightweight app) you require a CRM Online and Exchange online. We have a hybrid solution with exchange on-premise and CRM Online and would like to use the CRM App for Outlook. I'm suggesting this as

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1 Comments

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.
2

Emails not getting promoted to crm when case is closed

Email (containing a tracking token) will not get promoted to crm by email router if the mail is linked to a closed (read-only) case. This is by design for all crm versions.
However due to this behavior the application has unreliable side effects as a mailing and case platform since not a...

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.
2

Dynamics CRM App for Outlook Preview

We have CRM online and O365. We installed the Dynamics CRM App for Outlook Preview, but it does not appear to be working. When we click on the Dynamics CRM link in the App Bar in Outlook, it tries to authenticate us and fails. We are using Single Sign On with our corporate AD (which may make a...

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.
2

Develop a Dynamics CRM App for Outlook Online

SAP has a Free CRM App in the Office Online Store. With Office 365 being available, it is always assumed that Outlook Online and Office 365 will allow the same functionality as locally installed Outlook. Unfortunately, this is not the case.

Given the host of other Apps registered under ...

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.
2

eMail sent to inactive Contacts

inactive contact will get emails sent from a campaign.

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1 Comments

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.
1

Capturing Single instance of recurring appointment from Outlook to CRM

Capturing Single instance of recurring appointment from Outlook to CRM.


As of now dynamics 365 is supporting to capture entire series of recurring appointment but we need to capture single instance of recurring appointment.

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
New
1

Allow users to permit or deny others from creating appointments on their behalf

Currently if User1 uses the "Organizer" field on an Appointment and populates it with User2 who has Server-side Synchronisation enabled for Appointments, Tasks and Contacts for their Mailbox it will allow User1 to create the Appointment record which will get synchronised to User2's Exchange On...

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Category: Email Management and Outlook Integration (310)

STATUS DETAILS
New