Automatically open OWA when clicking on an email link
Some of our users, including myself, use OWA for emails instead of Outlook. We don't even have Outlook on our PCs. But when we click on an email in Dynamics, it tries to open the Outlook desktop program and this forces us to have to close dialog boxes as Dynamics tries to find Outlook. Rather, it...
Server Side Synchronization - Add a flag to know whether the ACT (Appointment, Contact, Task) was created from Dynamics or from Outlook
Hello team!!! I think it would be great if we can identify which records where created from Outlook and which ones where created from Dynamics. A simply two options or option set field would do it. Would you consider this as an improvement? Thanks, Ale
Link between Letsignit & Sales
We can manage our signature in the email module of Sales We add the Letsignit module to Outlook in order to manage specific signature But we cannot have access to our signature built in Letsignit in the email module of Sales Our suggestion is to allow this possibility. Best Regards
Email when Data Export Service fails.
Data Export Service (DES) is a great way to sync CRM entities to an Azure hosted SQL database. More and more customers rely on this service to create custom connections that support vital processes outside CRM. Than it is a pain to suddenly realize that the sync has stopped 48 hours ago for no p...
Dynamics 365 Outlook App
The current outlook APP does not display the last modified field from Outlook which makes it difficult to find contacts that you have just added or modified in Outlook. Adding this would make the APP more usable & allows you to check that updates that have been made in Outlook or Dynamics have u...
Renew Email templates
The Email template is so outdated and really needs a LOT of work to be in the same level as the rest of the CRM. For example we need to be able to have the same cabability to work with fields/data as we have in the Word templates. You should also be able to use own fonts. And that CRM does not a...
Better auditing for global administrator approved mailboxes
When a mailbox is approved in Dynamics 365 online connected to Exchange online with the global administrator approval, there isn't any auditing recorded within portal.office.com, portal.azure.com, or protection.office.com/unifiedauditlog. It would be nice for more visibility of the global admin ...
Outlook - Dynamics Synchronization of Cancelled Appointments
Problem Description: When user cancel/complete the already synced meeting from D365,then meeting status changed to free in outlook. No cancellation is sent to attendees. When user cancels already synced meeting from outlook then meeting remains scheduled in D365. If user cancelling from outlook ...
Enable Dynamics App for Outlook on Chromebooks and ChromeOS
The App for Outlook function is not working on devices with Chrome OS, such as Chromebooks. Please add these devices/OS to the list where you can use Outlook tracking with the App for Outlook. More and more companies use Chromebooks, but maybe still use D365. You need to make sure that these comp...
Outlook Dynamics CRM 365 Synchronization Filter to be Two Way
In the current scenario, the Outlook synchronization filters, both User and System only control the data flow from CRM to Outlook and not the other way round. For e.g., Let us say we have a filter which checks if the owner "does not contain data", which in a way is stopping the sync from CRM to ...