28

Schedule Board - Optimize Day View

Scenario: we are planing service jobs in a heavy industry solution for multiple days! As soon as we choose the day view. This view shows on each resource / day cell an aggregation of the numbers of booked hours. We don't need to see the hours, we need to see the Service Job name! Like it is in...

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6 Comments

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Category: Universal Resource Scheduling (79)

STATUS DETAILS
Under Review
23

Better multiday overview

On the Field Service Schedule Board, by choosing the Days, Weeks or Months view, the information displayed is not enough for typical Field Service customer. The customer expects - like in the Hours-v...

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0 Comments

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Category: Universal Resource Scheduling (79)

STATUS DETAILS
Under Review
20

Allow custom actions on Booking right-click

In almost every implementation, custom actions to a booking become necessary. Having to open the booking and calling logic by clicking a button or running an ondemand workflow is quite cumbersome for a dispatcher. Suggestion: To achieve maximum flexibility, provide the ability to register cust...

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0 Comments

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Category: Universal Resource Scheduling (79)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback!

This is a great suggestion! We will consider this in our roadmap.

 

Sincerely,

Vinay Nalam,

Microsoft.

20

Schedule Board - capability to schedule by days

For the D365 Field Service and Schedule Board - could a capability be added that you can drag and schedule a resource by days? Today the solution will allow scheduling by hours, but we have a need for scheduling by days.

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3 Comments

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Category: Universal Resource Scheduling (79)

STATUS DETAILS
Under Review
20

Add Est. Arrival Time to Schedule Assistant

When using the Field Service Schedule Assistant (with travel times), the filter options only let you set a filter for the Start Time and End Time.  However, with travel times enabled, the Start Time is when the resource begins travelling (not the start time of the...

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0 Comments

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Category: Universal Resource Scheduling (79)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Shloma Baum

PM, Microsoft



20

Field Service - Bookable Resource Start Position

Several customers have given the real world scenario that their Bookable resources will have different start and end locations each day.

This could be different regional offices, Hotels or their own house.

At the moment there is a limitation that you can only have you start and e...

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2 Comments

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Category: Universal Resource Scheduling (79)

STATUS DETAILS
Planned
October 2019
Ideas Administrator

Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.

Sincerely,

Shloma Baum

PM, Microsoft 

19

Connected Work Orders on schedule board

When the Work Orders are booked for several different resources it would be very useful if all the connected work orders could "stand out" or be marked in a separate color if one of them were selected.

That way the scheduler could easily see which resources were booked for that particul...

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1 Comments

Read more... 1 Comments

Category: Universal Resource Scheduling (79)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.


Sincerely,

Shloma Baum

PM, Microsoft

18

Simplified Weekly View

For customers using the schedule board for lesser-complicated scheduling needs, we're looking for simplified calendar views.  I would like to suggest the addition of weekly and business-weekly views that provide clean and crisps views of single, or multi-user bookings, horizontally a...

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1 Comments

Read more... 1 Comments

Category: Universal Resource Scheduling (79)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback.

This is a great suggestion! We will consider this in our roadmap.

 

Sincerely,

Vinay Nalam

PM, Microsoft.

17

Fields Service cannot search resources if ‘Ignore Travel Time’ is not checked

Go to Field Service > Work Orders > SCHEDULE ASSISTANT on the ribbon.

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0 Comments

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Category: Universal Resource Scheduling (79)

STATUS DETAILS
Rejected
Ideas Administrator

This seems to be a bug, that got fixed a while ago. It doesn't reproduce in the latest versions of the solutions. In case you still see this issue, please raise a Support Request for the Engineering team to investigate this issue. 

 

Thanks,

Vinay Nalam, 

PM,

Microsoft 

16

Wizard for Creating Field Service Booking Rules

Booking Rules in Field Service is a vital capability that enables customers to automate more complex booking scenarios.  

One example scenario for a booking rule would be to check if a customer already has a scheduled booking in place before booking a second unscheduled work order...

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0 Comments

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Category: Universal Resource Scheduling (79)

STATUS DETAILS
Under Review