Only show weekdays (or lmited days) on the schedule board
Many companies do not schedule resources on the weekend, thus it would be helpful if we could hide these days completely on the schedule board. I would not fix this to Sat/Sun as some countries have different weekend days or companies might have entirely different working days.
Allow custom actions on Booking right-click
In almost every implementation, custom actions to a booking become necessary. Having to open the booking and calling logic by clicking a button or running an ondemand workflow is quite cumbersome for a dispatcher. Suggestion: To achieve maximum flexibility, provide the ability to register cust...
Thank you for your feedback!
This is a great suggestion! We will consider this in our roadmap.
Sincerely,
Michael Kelleher,
Microsoft.
Schedule Board - Optimize Day View
Scenario: we are planing service jobs in a heavy industry solution for multiple days! As soon as we choose the day view. This view shows on each resource / day cell an aggregation of the numbers of booked hours. We don't need to see the hours, we need to see the Service Job name! Like it is in...
Update 6/24/2024
On the new schedule board you can now also set the Account Name on Interday Bookings, closing out this feature request.
Best,
Michael Kelleher
Update 2/4/2021.
On the new Schedule Board, you would be able to see the Booked hours aggregation and the Name of the job on the Bookings itself. However, the ability to show a custom field on the Bookings in the Days view, is still something on our roadmap, not yet available in the schedule board.
Thanks,
Vinay
Update 04/07/2020.
Thanks for all the feedback and votes on this idea! A Quick update on this idea, is that as part of the Next generation Schedule Board experience, we are working on the Days view improvements and bringing the Hourly style of Scheduling to Days view and is planned for October 2020 release.
Thanks,
Vinay Nalam,
PM, Microsoft.
Field Service - Bookable Resource Start Position
Several customers have given the real world scenario that their Bookable resources will have different start and end locations each day.
This could be different regional offices, Hotels or their own house.
At the moment there is a limitation that you can only have you start and e...
Thank you for your feedback. Resources can now have distinct Start and End locations, enabling the pattern you described.
Thanks,
Michael Kelleher
PM, Microsoft
week number on schedule board
Would like to be able to see the week number on the schedule board instead of the start date of the week.
Thanks for your suggestion. While we do not currently have this on the roadmap, we will take it into consideration for future updates.
Best,
Michael Kelleher
PM, Microsoft
Same dispaly of schedule board booking tooltips view for hourly, daily, monthly view
Booking Tooltips view is differently displayed (hover by mouse over reservation) within the schedule board hourly view setting vs daily and weekly views setting. The Idea is to allow to set up the same booking tooltips for hourly, daily, weekly scheduling calendar view.
The booking tooltip in the new schedule board has been updated to be the same display for all calendar views hourly, daily, weekly, and monthly. Additionally, when you customize the booking tooltip it will change across all calendar views.
Thanks for the feedback!
Sync Bookable Resource Bookings with Outlook Calendar
Reinstate the syncing of resource bookings with the resource's Outlook calendar, a feature that was greatly missed when it was depreciated becuase at the moment to get an Outlook appointment we have to use a multitude of MS Flows, Workflows and JS to get an appointment record created against a...
Hi Zach, Thank you for your feedback!
Currently this feature is not in our short term roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Thanks,
Vinay Nalam,
PM, Microsoft.
Better multiday overview
On the Field Service Schedule Board, by choosing the Days, Weeks or Months view, the information displayed is not enough for typical Field Service customer. The customer expects - like in the Hours-v...
Thanks,
The new schedule board experienced released in 2020 revamped the Days view
Best,
Michael Kelleher
PM, Microsoft
Update 04/07/2020.
Thanks for all the feedback and votes on this idea! A Quick update on this idea, is that as part of the Next generation Schedule Board experience, we are working on the Days view improvements and bringing the Hourly style of Scheduling to Days view and is planned for October 2020 release.
Thanks,
Vinay Nalam,
PM, Microsoft.
Allow different types of work hours, such as normal, overtime, travel-only, etc.
We often get requirements where bookings should not be stricly constrained by the working hours. For an emergency, it may be acceptable that the technician works longer. Or travel from/to the job might be possible or even required outside the working hours. It would be great if we could define...
Thank you for your feedback. We understand the need for different types of work hours, we do not have this in our immediate roadmap, we are tracking it and if we get more feedback and votes, we may consider it in the near future.
Thanks,
Vinay Nalam
PM, Microsoft
Multi-Region Business Closures
Currently, when using the schedule board and setting up resources, you can select follow business closures. Those business closures are universal, regardless of region and the holidays (example: US has Thanksgiving Day, Canada has Boxing Day). It would be ideal to be able to utilize the follow...
Hi Scott, Thank you for your feedback!
That is a great idea, need more votes to prioritize this ask.
Thanks,
Vinay Nalam,
PM, Microsoft.
Administrator
Hi Alex,
Thank you for your feedback. This was a great suggestion, and it has been implemented in version 3.12.127.12
Thanks,
Michael Kelleher
PM, Microsoft.