Add option to always open Schedule Board on Today's date
We would like to request an out-of-the-box setting that allows administrators to configure whether the Dynamics 365 Field Service Schedule Board opens on:
- Today's date (default behavior for many dispatchers)
- The last viewed date/time range
Dispatchers ...
Make hover menu on the schedule board resource requirement list optional.
The latest version of the Field Service Schedule Board introduced a new hover menu that appears when hovering over the Resource Requirement list below the schedule board.
This has been flagged by our customers as annoying and inefficient, as it often blocks one or more fields of the reco...
Please allow more fields or columns from work order to shown in Outlook Calendar
With the new integrated feature for Field Service booking and Outlook Calendar, users can now see all bookings directly on their Outlook Calendar. However, since each company has different priorities, only eight fields currently display for bookings on the calendar. It would be helpful to have...
No Location Request when using the Schedule Board
When users are moving or creating bookings on the Schedule Board there is a browser popup asking for the users location. According to the Microsoft Support this is by design due to the route and map capabilities embedded in the Schedule Board.
In most of our Field Service Projects we are...
Possibility to filter columns from related entities in the Requirement Pane on the Schedule Board
Before the 2026 wave 1, there was the possibility to filter columns from related entities in the Requirement Pane. Now you can filter only the columns from the Resource Requirement table which severely impacts the resource scheduling time.
MS Support said that this behavior has been rev...
Improving Requirement Search functionality in Schedule Board
After a recent Field Service update, the search behavior for requirements in the Schedule Board has changed. The filter now defaults to “Starts with” instead of the previous “Contains” behavior.
Although users can manually change the filter back to “Contains”, this setting is ...
Improve Schedule Assistant availability rendering in Weekly view (prevent misleading “availability” on non-working days and clarify Search window / time zone effects)
Summary
In Schedule Assistant, Weekly view can render resource availability in a way that appears misleading: availability (or partial hours such as “1h available”) can appear on non-working days (e.g., Sunday) or look centred/split across adjacent days, even when the reso...
Configurable Outlook Synchronization Based on Booking Status
Configurable Outlook Synchronization Based on Booking Status
- Flexible Outlook Sync Filtering by Booking Status
- Control Outlook Synchronization via Booking Status
A configurable filtering option should ...
Allow Plugin / Custom Validation to Block Bookings on Schedule Board with User-Facing Error Messages
Currently the only way to validate bookings on the Schedule Board is via Booking Rules using JavaScript.
There is no support for C# plugin-based validation that surfaces errors directly on the Schedule Board UI.
Complex enterprise scenarios such as validatin...
Extend Booking Suggestions to Multi-Day Bookings
When Work Orders with duration requirements that exceed what any resource has capacity for in one day, the Booking Suggestions control stops suggesting bookings and requires the user to open the scheduling assistant to generate multiple daily bookings to satisfy the requirement.