Only show weekdays (or lmited days) on the schedule board
Many companies do not schedule resources on the weekend, thus it would be helpful if we could hide these days completely on the schedule board. I would not fix this to Sat/Sun as some countries have different weekend days or companies might have entirely different working days.
Schedule Board - Optimize Day View
Scenario: we are planing service jobs in a heavy industry solution for multiple days! As soon as we choose the day view. This view shows on each resource / day cell an aggregation of the numbers of booked hours. We don't need to see the hours, we need to see the Service Job name! Like it is in...
Update 6/24/2024
On the new schedule board you can now also set the Account Name on Interday Bookings, closing out this feature request.
Best,
Michael Kelleher
Update 2/4/2021.
On the new Schedule Board, you would be able to see the Booked hours aggregation and the Name of the job on the Bookings itself. However, the ability to show a custom field on the Bookings in the Days view, is still something on our roadmap, not yet available in the schedule board.
Thanks,
Vinay
Update 04/07/2020.
Thanks for all the feedback and votes on this idea! A Quick update on this idea, is that as part of the Next generation Schedule Board experience, we are working on the Days view improvements and bringing the Hourly style of Scheduling to Days view and is planned for October 2020 release.
Thanks,
Vinay Nalam,
PM, Microsoft.
Field Service - Bookable Resource Start Position
Several customers have given the real world scenario that their Bookable resources will have different start and end locations each day.
This could be different regional offices, Hotels or their own house.
At the moment there is a limitation that you can only have you start and e...
Thank you for your feedback. Resources can now have distinct Start and End locations, enabling the pattern you described.
Thanks,
Michael Kelleher
PM, Microsoft
Better multiday overview
On the Field Service Schedule Board, by choosing the Days, Weeks or Months view, the information displayed is not enough for typical Field Service customer. The customer expects - like in the Hours-v...
Thanks,
The new schedule board experienced released in 2020 revamped the Days view
Best,
Michael Kelleher
PM, Microsoft
Update 04/07/2020.
Thanks for all the feedback and votes on this idea! A Quick update on this idea, is that as part of the Next generation Schedule Board experience, we are working on the Days view improvements and bringing the Hourly style of Scheduling to Days view and is planned for October 2020 release.
Thanks,
Vinay Nalam,
PM, Microsoft.
Calculate travel time when using drag&drop on the schedule board
When a resource requirement is scheduled using the Schedule Assistant, the travel time is correctly calculated. However when using drag&drop, the booking gets created w/o any travel times. This inconsistent behavior often confuses user.
Suggestion: Unify the behavior (...
Update 03/31/20
We released "Auto Update Booking Travel" feature in April 2019, to support the Calculation of travel time when booking is created by Drag and Drop on the Schedule Board. Please find more details here, https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-travel-time#add-travel-time-with-manual-scheduling
We intend on shipping this short term. There are many details to work out such as, what happens when travel is 30 hours, or impossible, such as traveling across the globe. But we intend on handling the primary use cases short term.
Multi-select on Schedule board
On the Schedule board I would like to select and drag and drop more than one requirement at the same time.
Thank you for your feedback on how we can improve the scheduling experience.
In 2022 Wave 2, we have added the functionality to select multiple bookings and edit to our new schedule board.
We look forward to you trying this out and sending feedback.
Thanks again,
Deana Fuller
Add Est. Arrival Time to Schedule Assistant
When using the Field Service Schedule Assistant (with travel times), the filter options only let you set a filter for the Start Time and End Time. However, with travel times enabled, the Start Time is when the resource begins travelling (not the start time of the...
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Shloma Baum
PM, Microsoft
Allow resources to travel before work hours start or after they end
Especially in urban areas, there is often the requirement to start the first job with the beginning of the work hours. The resource is responsible for traveling there outside working hours. The same at the end of the day. We could define this at resource level, so that the first job of the day...
This feature is now available in 2020 Wave 2 Early access for RSO.
Please find more details at https://docs.microsoft.com/en-us/dynamics365/field-service/rso-travel-outside-working-hours
Sincerely,
Vinay Nalam
PM, Microsoft
Organize Schedule Board tabs
When users/administrators handle a significant number of schedule boards (this gets even worse when using RSO, because that adds boards per RSO scope) they are faced with a long row of tabs and need to scroll left and right to find the respective board. Suggestion: Introduce a 2-level hierachy...
Thank you for your feedback. Just a quick update on this ask, we completed this feature as part of the next gen schedule board experience in April 2020 rekease.
Please refer to the following link for more information:
Thanks,
Vinay Nalam,
PM, Microsoft.
Field Service : apply a work hour Template to several resources
The functionality exists in PSA. It would be nice to have it in Field Service.
Thank you for your feedback. This is already released in the URS area, with a limit of 25 resources at a time.
Sincerely,
Vinay Nalam
PM, Microsoft
Administrator
Hi Alex,
Thank you for your feedback. This was a great suggestion, and it has been implemented in version 3.12.127.12
Thanks,
Michael Kelleher
PM, Microsoft.