Only show weekdays (or lmited days) on the schedule board
Many companies do not schedule resources on the weekend, thus it would be helpful if we could hide these days completely on the schedule board. I would not fix this to Sat/Sun as some countries have different weekend days or companies might have entirely different working days.
Field Service - Bookable Resource Start Position
Several customers have given the real world scenario that their Bookable resources will have different start and end locations each day.
This could be different regional offices, Hotels or their own house.
At the moment there is a limitation that you can only have you start and e...
Thank you for your feedback. This is something we added to our backlog, but we do not have a committed timeline yet.
Thanks,
Vinay Nalam,
PM, Microsoft
Set Schedule Board as default
Hello,
right now, it is possible to edit the order in which schedule boards are displayed. This can be done just for the whole system. It should be possible for dispatchers to select one schedule board as their default, which always shows up first.
In our scenario we hav...
Show Miles Traveled in KM also based on Region
There is field Miles Traveled in Bookable Resource Booking entity under scheduling tab, this field value displays the distance traveled by field technician to the work order location calculated by System. System calculates the distance in Miles only and these is no provision of displaying this...
Hi Mintu, Thank you for your feedback!
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. In the interim, did you consider using a custom field like "Distance traveled" and convert the miles into Kms in this field ?
Thanks,
Vinay Nalam,
PM, Microsoft.
Schedule Assistant and appointments limitation
Integration of "appointments" is a nice feature within Universal resource scheduling since using OOB method, resources can self book their lunch breaks/urgent appointments etc. Hence lesser of day to day admin overhead for resource managers in larger organisations. Whilst the resource capacit...
Change Booking Template for All Views
Hello everbody,
in the schedule board settings, we can edit the custom booking template to add information to the bookings and the tooltips shown on the schedule board (like adding a service account).
This customization of the schedule board only affects the Hourly View ...
Save settings of the scheduling board
When the dispatcher is making changes to the scheduling board in order for it to display in the ideal way. He cannot save these settings. He has to make the changes each time he opens the schedule board. Ideal would be if the dispatcher could make the necessary experience changes and save them, e...
Administrator
Hi Alex,
Thank you for your feedback, this is a great suggestion, however, this is not in our roadmap. We are tracking it and if we get more feedback and votes, we may consider it in the future.
Thanks,
Vinay Nalam,
PM, Microsoft.