62

Schedule Board - Optimize Day View

Scenario: we are planing service jobs in a heavy industry solution for multiple days! As soon as we choose the day view. This view shows on each resource / day cell an aggregation of the numbers of booked hours. We don't need to see the hours, we need to see the Service Job name! Like it is in...

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17 Comments

Read more... 17 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Planned
2020 Release Wave 2
Ideas Administrator

Update 04/07/2020.

Thanks for all the feedback and votes on this idea! A Quick update on this idea, is that as part of the Next generation Schedule Board experience, we are working on the Days view improvements and bringing the Hourly style of Scheduling to Days view and is planned for October 2020 release.

Thanks,

Vinay Nalam,

PM, Microsoft.

44

Allow different types of work hours, such as normal, overtime, travel-only, etc.

We often get requirements where bookings should not be stricly constrained by the working hours. For an emergency, it may be acceptable that the technician works longer. Or travel from/to the job might be possible or even required outside the working hours. It would be great if we could define...

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1 Comments

Read more... 1 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. We understand the need for different types of work hours, we do not have this in our immediate roadmap, we are tracking it and if we get more feedback and votes, we may consider it in the near future.
 
Thanks,
Vinay Nalam
PM, Microsoft

43

Better multiday overview

On the Field Service Schedule Board, by choosing the Days, Weeks or Months view, the information displayed is not enough for typical Field Service customer. The customer expects - like in the Hours-v...

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0 Comments

Read more... 0 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Planned
2020 Release Wave 2
Ideas Administrator

Update 04/07/2020.

Thanks for all the feedback and votes on this idea! A Quick update on this idea, is that as part of the Next generation Schedule Board experience, we are working on the Days view improvements and bringing the Hourly style of Scheduling to Days view and is planned for October 2020 release.

Thanks,

Vinay Nalam,

PM, Microsoft.

31

Schedule Board - capability to schedule by days

For the D365 Field Service and Schedule Board - could a capability be added that you can drag and schedule a resource by days? Today the solution will allow scheduling by hours, but we have a need for scheduling by days.

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5 Comments

Read more... 5 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Planned
2020 Release Wave 2
Ideas Administrator

A quick update on this feature, we are working on this feature and will be part of the October 2020 release. 

30

Connected Work Orders on schedule board

When the Work Orders are booked for several different resources it would be very useful if all the connected work orders could "stand out" or be marked in a separate color if one of them were selected.

That way the scheduler could easily see which resources were booked for that particul...

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2 Comments

Read more... 2 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.


Sincerely,

Shloma Baum

PM, Microsoft

29

Web resource should be able to access current schedule board context

Currently it's possible to add a custom web resource to a schedule board. It would be helpful if 1) the web resource could access the current context, i.e. displayed date range, selected resource, selected booking etc. to show the respective details. 2) an update of the SB context would also a...

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2 Comments

Read more... 2 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,
Vinay Nalam,
PM, Microsoft.

25

Sync Bookable Resource Bookings with Outlook Calendar

Reinstate the syncing of resource bookings with the resource's Outlook calendar, a feature that was greatly missed when it was depreciated becuase at the moment to get an Outlook appointment we have to use a multitude of MS Flows, Workflows and JS to get an appointment record created against a...

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4 Comments

Read more... 4 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Needs Votes
Ideas Administrator

Hi Zach, Thank you for your feedback!

Currently this feature is not in our short term roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Thanks,

Vinay Nalam,

PM, Microsoft.

24

Multi-Region Business Closures

Currently, when using the schedule board and setting up resources, you can select follow business closures. Those business closures are universal, regardless of region and the holidays (example: US has Thanksgiving Day, Canada has Boxing Day). It would be ideal to be able to utilize the follow...

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1 Comments

Read more... 1 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Needs Votes
Ideas Administrator

Hi Scott, Thank you for your feedback!

That is a great idea, need more votes to prioritize this ask.

Thanks,

Vinay Nalam,

PM, Microsoft.

24

Wizard for Creating Field Service Booking Rules

Booking Rules in Field Service is a vital capability that enables customers to automate more complex booking scenarios.  

One example scenario for a booking rule would be to check if a customer already has a scheduled booking in place before booking a second unscheduled work order...

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0 Comments

Read more... 0 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Under Review
24

Sync CRM Users Calendar with Schedule Board

Hi,

Would be good ,if we have sync between CRM licensed users calendars ( who have sync with outlook) and resources to Schedule board .

Currently we are booking resource type=user but this activity will not sync with CRM user calendar .

Thanks

Venkatta

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0 Comments

Read more... 0 Comments

Category: Universal Resource Scheduling (174)

STATUS DETAILS
Under Review