Support Cross LE retail operations
Retail operations in a franchise model are not well supported. A franchise model is often setup using multiple Legal Entities. The franchise giver 'delivers' the products and the franchise taker 'sells' them which requires cross LE flows. All franchise shops however, should operate as a 'one b...
Click and Collect fulfilled from central warehouse, rather than store
We desperately need functionality to process a click and collect order where the order is fulfilled from a central warehouse. This is the process the vast majority of customers uses, mainly for picking abilities and stock accuracy (better at warehouse than in store). As opposed to taking the sto...
We will continue to monitor votes to determine if this should be prioritized into our product backlog. Thank you for your feedback.
Barcode image is not being included in Emailed receipts sent from MPOS
The Barcode image is not included in the emailed receipt. Repro: Configure email receipts Run a transaction through MPOS that sends receipt via email Review the sent email No barcode image is inserted, only text from the barcode.
We will continue to monitor votes to determine if this should be prioritized into our product backlog. Thank you for your feedback.
D365 Retail ATP
- The problem: We are facing a problem with the ATP calculation application in the Requested Ship Date for Sales Orders created since our e-Commerce Platform. The platform works of the D365 Retail service to create Transactions and consequently create the respective Sales Orders in our D365 Finan...
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
Refund to card/method from web sale when refunding in store
Recently I have seen an increase in customers requesting the ability to identify the original payment used for a web order, to complete an automatic refund from store (POS) to that same payment. For example, if I use my PayPal account on the website. when I return the goods to a store, the sto...
Thank you for the suggestion. Our upcoming cross-channel payment functionality will support this scenario. Please be aware that the retailer will have to use the same payment processor for both ecommerce and store payment processing for this to be possible. Thanks - Holly Haines - Principal Program Manager.
MPOS Receipt with QR Code
Now QR Code is widely used in All the Digital Market, So we need to have an option in POS Receipt to Print QR Code with Customer information ,sales information
Payment connector returns issue with order credit and price match over refunds
The Charges can only be refunded back when the Return Order or RMA is generated and needs to have an item associated to the return for it to be processed, even if it is a header charge.
Taxes adjusted
because they should have been tax exempt but got charged
It looks like the ...
Aggregate serialized items in POS basket for customer order
When creating a customer order in POS and the products are serial number enabled, it is not possible to aggregate the products. On a receipt/order confirmation and for the view of the basket, it doesn't make sense to split more qty to one line per pcs. Please add the same code on POS as found ...
Enable extended warranty feature for call center sales orders as well as e-commerce
It is now possible to sell extended warranties through POS, but unfortunately, it is not integrated into call center or e-commerce. Please do close this gap, as from an omni-channel perspective, it should not matter through which channel the sales order is placed. Hence, it should also be pos...
CPOS/MPOS: Gift card | Optimize amount handling
Currently, when paying with a gift card doesn't work ideal. There are two issues we're facing: - Available amount on gift card has to be checked with a click of a button - The amount of the basket is entered as the amount payable. This causes the following issues: One click more is necessary to...
We will continue to monitor votes to determine if this should be prioritized into our product backlog. Thank you for your feedback.
Administrator
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Holly Haines, Principal Program Manager