36

Support Cross LE retail operations

Retail operations in a franchise model are not well supported. A franchise model is often setup using multiple Legal Entities. The franchise giver 'delivers' the products and the franchise taker 'sells' them which requires cross LE flows. All franchise shops however, should operate as a 'one b...

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2 Comments

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Category: Cross-Channel Order Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

18

Click and Collect fulfilled from central warehouse, rather than store

We desperately need functionality to process a click and collect order where the order is fulfilled from a central warehouse. This is the process the vast majority of customers uses, mainly for picking abilities and stock accuracy (better at warehouse than in store). As opposed to taking the sto...

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1 Comments

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Category: Cross-Channel Order Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

We will continue to monitor votes to determine if this should be prioritized into our product backlog.  Thank you for your feedback. 

12

Refund to card/method from web sale when refunding in store

Recently I have seen an increase in customers requesting the ability to identify the original payment used for a web order, to complete an automatic refund from store (POS) to that same payment. For example, if I use my PayPal account on the website. when I return the goods to a store, the sto...

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0 Comments

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Category: Cross-Channel Order Processing (8)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for the suggestion.  Our upcoming cross-channel payment functionality will support this scenario.  Please be aware that the retailer will have to use the same payment processor for both ecommerce and store payment processing for this to be possible.   Thanks - Holly Haines - Principal Program Manager.

7

Barcode image is not being included in Emailed receipts sent from MPOS

The Barcode image is not included in the emailed receipt. Repro: Configure email receipts Run a transaction through MPOS that sends receipt via email Review the sent email No barcode image is inserted, only text from the barcode.

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1 Comments

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Category: Cross-Channel Order Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

We will continue to monitor votes to determine if this should be prioritized into our product backlog.  Thank you for your feedback. 

4

Unified transaction and payment view call center vs B&M/Online

Omni channel and unified Commerce is more and more common and a requiriement and something that is expected by our product. How the retail transactions are view differs a bit between call center and B&M/Online. Different tables are used for viewing transactions. For call center we have no re...

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0 Comments

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Category: Cross-Channel Order Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

2

Remarks about Districtuted Order Management

This remarks are about https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/dom 1) DOM is a function which is needed in Retail, but also for Brand Owners. Brand Owners have to allocate their Wholesale stock to both Retail and Wholesale customers. Therefore it would be very he...

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0 Comments

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Category: Cross-Channel Order Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager

2

CPOS/MPOS: Gift card | Optimize amount handling

Currently, when paying with a gift card doesn't work ideal. There are two issues we're facing: - Available amount on gift card has to be checked with a click of a button - The amount of the basket is entered as the amount payable. This causes the following issues: One click more is necessary to...

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0 Comments

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Category: Cross-Channel Order Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator

We will continue to monitor votes to determine if this should be prioritized into our product backlog.  Thank you for your feedback. 

0

MPOS Receipt with QR Code

Now QR Code is widely used in All the Digital Market, So we need to have an option in POS Receipt to Print QR Code with Customer information ,sales information

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0 Comments

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Category: Cross-Channel Order Processing (8)

STATUS DETAILS
Under Review
Ideas Administrator
Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager