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It is now possible to sell extended warranties through POS, but unfortunately, it is not integrated into call center or e-commerce. Please do close this gap, as from an omni-channel perspective, it should not matter through which channel the sales order is placed. Hence, it should also be possible to sell extended warranties in all other channels as well.

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Needs Votes
Ideas Administrator

Thanks for the idea. It has now been marked as "Needs votes".

- Program management,

Dynamics 365 Commerce