92

Dynamic email content: more syntaxes (OR- and CONTAINS condition)

Currently it is not possible to use OR-Conditions or CONTAINS conditions in for dynamic content in the marketing email. OR-Conditions-Use Case: If you want to display content only to contacts from Germany, Austria, Switzerland you have to add three times the same content, for each an own if-cond...

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1 Comments

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Category: Personalization (32)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback!

"Conditional content" w/o needing HTML coding that allows multiple OR conditions is released as of Sep'2022 release. In a future release we will support more operators.

Please continue to proviude feedback so we can improve the feature further.

How to use conditional content (Dynamics 365 Marketing) | Microsoft Learn

Sincerely,

PM, Dynamics 365 Marketing

57

Enhance Ability of Content Blocks to Include Images, Forms, Dividers, Styling, etc. Not Just Text

Today, I can only add simple text to a re-usable content block. There are several instances for almost all customers to have advanced content blocks that include images, forms, dividers, links, different layouts (columns/rows). The content block is very useful IF it can include the proper conte...

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2 Comments

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Category: Personalization (32)

STATUS DETAILS
Completed
Ideas Administrator

Content blocks now support layouts, text, buttons, and more (July 2022 release)
Please see Work with reusable content blocks (Dynamics 365 Marketing) | Microsoft Docs

44

Support for Open Graph - fetching product info from website & inserting it into newsletter

I would really like to see support for open graph fetching of product info from a website, and insert that into a newsletter. ClickDimensions has had support for it since 2018: https://support.clickdimensions.com/hc/en-us/articles/115001162333-Pull-Elements-From-a-Web-Page-into-the-Drag-and-Dro...

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1 Comments

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Category: Personalization (32)

STATUS DETAILS
Needs Votes
43

Ability to include a dynamic event details in a marketing email

Right now you can include an event details in a marketing email but you still need to choose the specific event in which the field values will came from, would be better if the field values from events will be specified through a customer journey so that we can just use a generic email templat...

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2 Comments

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Category: Personalization (32)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback.

This is a great suggestion! This functionality is currently under review.

Sincerely,

PM,

Dynamics 365 Marketing

43

Need to reach deeper into Customer Insights Sync data (Contact -> Account -> ...)

We are an association so much of what we want to communicate is related to a parent account, not the contact specifically. As we can only go two hops on the dynamic content it is severely restricting and renders much of the data we try and pull over via Insights Sync useless. Would be great if...

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3 Comments

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Category: Personalization (32)

STATUS DETAILS
Needs Votes
Ideas Administrator

In CJO we support unpto 6 hops. Let us know if that is not sufficient (with some examples).
Thanks

Product Manager, Personalization

31

Dynamic content that doesn't require html

Hi team, It's very frustrating that if we want to send an email to clients from different industries or markets and want to apply dynamic content to personalise the client experience based on their requirements that we have to insert blocks of html code before and after the blocks we want to be...

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1 Comments

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Category: Personalization (32)

STATUS DETAILS
Completed
Ideas Administrator

"Conditional content" w/o needing HTML coding that allows multiple OR conditions is released as of Sep'2022 release. In a future release we will support more operators.

Please continue to proviude feedback so we can improve the feature further.

How to use conditional content (Dynamics 365 Marketing) | Microsoft Learn

Sincerely,

PM, Dynamics 365 Marketing

25

View In Browser Link in RealTime Marketing

We have ''View in Browser' link in Outbound Marketing.

It would be great if we can add 'View in Browser ' link in emails in Real Time marketing as well.



Thanks,

Fariha

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2 Comments

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Category: Personalization (32)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for the suggestion - would love to get more users to weigh in with importance of this feature to help us in prioritization.

25

Custom attributes and relationships on content settings

+ Created a Content setting with Development entities have relationship as N:1 + Using above content settings trying to add in dynamic content settings. + While click on preview facing below Errors : Unsupported Relationship property and Unable to retrieve the data because unexpected values is ...

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0 Comments

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Category: Personalization (32)

STATUS DETAILS
Needs Votes
24

Dynamic email template - with Events fields

It would be nice if there will be a feature wherein we can create an email template that would contain dynamic Event entity fields. So that we can just create one template that will be used to different events and it will still capture the event name and event details. Thanks!

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3 Comments

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Category: Personalization (32)

STATUS DETAILS
Planned
2022 Release Wave 2
Ideas Administrator

We are working to add a capability (Real time marketing only) where you can select Event (or any other table) as a starting point for traversal so you can include dynamic information. Should be avaialble in the next monthly release.

Sincerely,

PM,

Dynamics 365 Marketing

19

Freely put both dynamic date and time value on Dynamics 365 Marketing Email

On Dynamics 365 Marketing, both data only field and date and time field cannot be properly populated at the same email as dynamic value after designating date format.

It would be either date and time or date only.

Also, it is difficult for users to put dynamic time information with...

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0 Comments

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Category: Personalization (32)

STATUS DETAILS
Needs Votes