1

Pull in Customer Service user profile photo for more engaging footers

Often we sign our emails as coming directly from the customers' contact person at our company (Owning Team's Administrator). It would be helpful to be able to add a personalised image that pulls in the user's profile image. Currently, the profile images are not available to the web, so this do...

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Category: Personalization (40)

STATUS DETAILS
Completed
5

Use content from Trigger in Email that is not start Trigger of Journey

We have a Journey in which a Segment goes through a Custom Trigger #1. This Custom Trigger #1 activates a Cloud Flow. The Cloud Flow then fills information in Custom Trigger #2. In the Journey I have a 'Wait until trigger' tile with Custom Trigger #2. Now in the email in the yes lane, I want t...

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Category: Personalization (40)

STATUS DETAILS
New
9

Allow option set fields to be embedded in table fields in marketing emails.

There is currently no option set for table fields in marketing emails.

We believe that if you can select an "option set" for the trigger table field in marketing emails, it will expand your options and become more convenient.

It is assumed that the implementation of this function w...

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Category: Personalization (40)

STATUS DETAILS
Needs Votes
1

Default Fallback on Fields

Hi,


It would great if we could set default fallbacks on certain fields on a platform level, so these don't need to be done each time you're creating an email.


For instance, instead of setting the fallback for "Firstname" to "Supporter" each time we personali...

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Category: Personalization (40)

STATUS DETAILS
Completed
1

Extend mail dynamic content to all entities

Extend the mail dynamic content to all entities, at the moment the mails can be created with dynamic contents only on Contact and Account entities. Our suggestion is to open this possibility to add Lead, Users, Cases and other non standard entities.

The same idea would be to be able to ...

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Category: Personalization (40)

STATUS DETAILS
Completed
21

With Marketing Real Time, allow the usage of optionset in Email

In Marketing Real Time, option set are not available in Email as dynamic content in contrary of Marketing Outband.

We would like to use information as dynamic content in email even if those content are stored in option set.


Thanks

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Category: Personalization (40)

STATUS DETAILS
Completed
2

Extend Conditional Content capability to Outbound Marketing

It would be fantastic to provide the conditional content, building functionality on Outbound Marketing to solve for the need for dynamic content for mailers.

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Category: Personalization (40)

STATUS DETAILS
Declined
14

Customer Voice Dynamic Link use in RTM emails

Currently only Anonymous Surveys can only be used with hyperlinked text in a Real-time marketing (RTM) email. Please add functionality so that through the dynamic content wizard you can generate Non-Anonymous/Identified...

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Category: Personalization (40)

STATUS DETAILS
New
2

Real Time Marketing - Advanced Personalization - Enhance List Feature

Can you enhance the List feature in Advanced Personalization for Real Time Marketing emails to allow us to apply filters to the list?


For example, I want to display all active offers (not all offers).


Or in my case - I want to display all enrollment records in...

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Category: Personalization (40)

STATUS DETAILS
Completed
3

Unique Link Creation

We need a function to create a unique link for each customers in a Campaign, the unique link can be a parameter adding at the end of original link, so that customers can share this promotional link to their friends via multiple channel such as Email, SMS ...

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Category: Personalization (40)

STATUS DETAILS
Declined