Customer Voice Dynamic Link use in RTM emails
Currently only Anonymous Surveys can only be used with hyperlinked text in a Real-time marketing (RTM) email. Please add functionality so that through the dynamic content wizard you can generate Non-Anonymous/Identified...
Use content from Trigger in Email that is not start Trigger of Journey
We have a Journey in which a Segment goes through a Custom Trigger #1. This Custom Trigger #1 activates a Cloud Flow. The Cloud Flow then fills information in Custom Trigger #2. In the Journey I have a 'Wait until trigger' tile with Custom Trigger #2. Now in the email in the yes lane, I want t...
Pull in Customer Service user profile photo for more engaging footers
Often we sign our emails as coming directly from the customers' contact person at our company (Owning Team's Administrator). It would be helpful to be able to add a personalised image that pulls in the user's profile image. Currently, the profile images are not available to the web, so this do...
Administrator
This is already possible. If the link to profile image is available in a column of Contact or a related table, it can be easily inserted (see Personalize content using predefined dynamic text - Dynamics 365 Customer Insights | Microsoft Learn - the page described dynamic text but the same concept is available for image URL insertion).