38

Attach Documents in Service Orders and Quotes

Please provide the ability to attach documents in Service Orders and Service Quotes like you've done elsewhere in the application. It is critical to be able to attach pictures for documentation, purchase orders for approvals, etc. when processing service quotes and orders.

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5 Comments

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Category: Service Order Management (40)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. 

 

Sincerely, 

Theresa Nistler

PM, Microsoft 


34

Possibility to delete or update service contract invoices

When you create a service invoice for a service contract, service ledger entries are created at the same time. This makes it impossible to change anything in the service invoice, or even delete te invoice. You can then get 'stuck' in the service invoice when posting is not possible due to an erro...

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2 Comments

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Category: Service Order Management (40)

STATUS DETAILS
New
32

"Document Sending Profile" in Service Management

End-to-end implementation of the concept in the area of the service module analogous to the implementation in the sales module. This would be helpful to realize a higher digitization success in the company also in the area of document management.

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1 Comments

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Category: Service Order Management (40)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
27

Correct Posted Service Invoices

It is possible to correct a posted sales Invoice in Business central. But it is not possible to correct a posted Service Invoice. Out customer aksed us to check if it is possible to have the same function in the posted service invoices to correct a posted service Invoice document. We think this n...

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0 Comments

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Category: Service Order Management (40)

STATUS DETAILS
Needs Votes
23

Posted Service Item Ledger Entries

There are a lot of needs and requests from market regarding posted service documents. Most of them are related to table Service Item Line. Is it possible that you can create a workflow for posting table service item line to new table "Pstd. Service Item Line" also in connection with "Detailed Ser...

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0 Comments

Read more... 0 Comments

Category: Service Order Management (40)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
20

Copy documents for Service Creditnota's

When we want to create a sales creditnota, we can choose for the function copy document. We can copy an Invoice in the sales creditnota. Now we want the same function in Business Cental for creating Service Creditnota's.

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1 Comments

Read more... 1 Comments

Category: Service Order Management (40)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
19

Make it possible to select items of the type 'service' in Standard Service Codes

Make it possible to select items of the type 'service' in Standard Service Codes, because now only items of the type stock can be chosen. In some cases you want a service like 'Certification of an item' to be on the item list. At this moment its not possible to use these items in a standard serv...

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0 Comments

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Category: Service Order Management (40)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
17

Allow negative quantity on Service document

Since year 2005 there is limitation on table 5902 Service line which prevents entering negative quantities. It is on fields Quantity Quantity (Base) Qty. to Invoice Qty. to Invoice (Base) Qty. to Ship Qty. to Ship (Base) Qty. to Consume Qty. to Consume (Base) The code in OnValidate of this fiel...

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0 Comments

Read more... 0 Comments

Category: Service Order Management (40)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
15

Improve ease of use in the Service Module

From a functional perspective, the module is ok, it covers much of the needs. But the real pain is mostly on the ease of use. For a newbie, It is not easy to understand the real process (Service Order vs Item Worksheet). It would be nice to work on it a bit to minimize the # of clicks and page...

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1 Comments

Read more... 1 Comments

Category: Service Order Management (40)

STATUS DETAILS
Needs Votes
14

Customer Case, Scheduler in Service Management

Service Management lack of - Customer Case to let customer submit their issue. - Job Scheduler in Calendar view or gant hart. - Capture customer signature after completing a service job. There has not been much improvements in SM module.

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0 Comments

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Category: Service Order Management (40)

STATUS DETAILS
Needs Votes