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Linking Survey Responses to LEADS in Dynamics 365 for Sales
Suggested by Fabian Schillinger – New – 0 Comments
at the moment you cannot link survey responses to leads in other dynamics apps. I duscussed this with the MS support in ticket #2108040050000698 it's quite simple to link a response to a dynamics contact using the advanced CSV file for upload. It would be great if this would work out for leads as well! -
make the variables a necessary requirement
Suggested by Eli Mashiah – New – 0 Comments
Hi,
When we add variables to the survey and put them into the link as parameters, the end user can skip the variables and he able to finish the survey without add any variables.
we want to make the variables a necessary requirement to open or finish the survey.
Thanks
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Report link for External Users
Suggested by Miia Fohlin – New – 1 Comments
It would help distributing survey results to external users, if there was an open link that could be copied and sent to e.g. colleagues and / or vendors. -
Implement the integration between Customer Voice and Customer Insights
Suggested by Svetlozar Iovchev – New – 0 Comments
Hello,
In the release wave 2 2020 documentation, we can find the plans for the integration between Customer Voice and Customer Insights:
Customer Insights integration - Dynamics 365 Release Plan | Microsoft Docs
We understood that at the moment this is available.
We would like to have it implemented.
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Have the option to remove white space between two questions in Customer Voice
Suggested by Svetlozar Iovchev – New – 0 Comments
Hello,
Currently, there is no option to remove the white space (two or three lines) between two separate questions in a survey on Customer Voice.
We would like to have this option available in the survey design page.
Thank you in advance.
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Select Full Name Format for All Contacts before Extracting Reports from Customer Voice
Suggested by Evgeni Vladimirov – New – 0 Comments
Many Users want the feature to swap names “firstname lastname” into “lastname firstname” before extracting the Survey Report. The feature in CRM to change the Full Name Format is good feature but if you have already selected "firstname lastname" the Extracted Report display names will be as that. For an example you have clients with different nationalities an instead of spawning the names with a formula or manually it will be an excellent feature to pre-select the display name format before extracting. -
Embed a customer voice survey in a website and redirect when the survey is submitted.
Suggested by Christos Ampatzidis – New – 0 Comments
We want to embed a customer voice survey in our website and we are trying to redirect when the survey is submitted.
The idea is to add an event listener or something when the submit button is clicked?
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Read only access to Customer Voice projects, surveys and reporting
Suggested by Nikolay Zhechev – New – 1 Comments
A user to have read only privileges when accessing Customer Voice.
Currently Customer Voice supports only edit, write, delete etc. There is no role or set of privileges which can enable a user to have only read access and only view the contents of reports, surveys and response metrics or data.
This idea will prevent accidental edit of surveys and easier ability to monitor reporting data.
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Multi choice answer. If specific answer is chosen others to Grey out (Lock)
Suggested by Hristo Anastasov – New – 0 Comments
Hello Colleagues, I have an idea regarding a standard question in Customer Voice that provides multi-choice options with the option when a specific answer is chosen, for example "None of these" other options greyed out or get locked. For example: What is your favorite Pizza? 1. Peperoni 2. Margarita 3. Vegetarian 4. Triple Cheese 5. None of these If you choose "5. None of these" other options greyed out (get locked) -
Bulk deletion option in Customer Voice
Suggested by Stratsimir Staykov – New – 0 Comments
Hello Customer Voice DEV Team,
We have received multiple queries about implementation of Bulk deletion option in the Customer Voice UI.
Such option is available in Dynamics CRM and it is very useful so you can delete and manage data which is not required.
We would like to have feedback if you have such idea to implement it in the future.
Thank you in advance!
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