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Select Full Name Format for All Contacts before Extracting Reports from Customer Voice
Many Users want the feature to swap names “firstname lastname” into “lastname firstname” before extracting the Survey Report. The feature in CRM to change the Full Name Format is good feature but if you have already selected "firstname lastname" the Extracted Report display names will be as that. For an example you have clients with different nationalities an instead of spawning the names with a formula or manually it will be an excellent feature to pre-select the display name format before extracting. -
Dynamics 365 Customer Engagement "Set Regarding" for Tasks
This functionality is necessary when creating tasks.
When a colleague receives and Task, he is unable to see the Set Regarding as its only visible from CRM.
If they don't add it in the subject or some information about this task the person needs to open CRM to see it.
Please add an functionality in the Dynamics 365 App for Outlook for tracking tasks or at least to be able to create Tasks from the App
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Combobox to select value for boolean datatype
When customer's are using Customer Insight and when using boolean datatype into Segments an combobox will be much appreciated as this will increase the customer experience.
Combobox suggestion : True/False, or numeric 0 as False and 1 as True
Please add this feature as this will ease the customers and they will have an dropdown menu with the available options.