Enable downloading of offline updates to continue even when iPad/iPhone is in sleep mode
Our maintenance workers are operating in locations where mobile connection is not available. As such they must download all the required data to their device at the start of the day so that they can work in offline mode later. Due to the amount of data, the initial downloading takes about 75 minu...
Allow mobile device users to track appointment from Outlook with Dynamcis 365 App for Outlook
Our users can use Dynamics 365 App for Outlook in mobile devices to track email, however, unlike desktop version where we can track appointments, they could not have that feature in any mobile platforms. It would be great if Dynamics 365 App for Outlook can perform all the feature in every ver...
Field Service APP - Allow creation of functional locations in Offline mode
Technicians working with an Offline Profile are only able to create functional locations below existing locations. We would greatly appreciate if they would be allowed to also create new functional locations at the top level,
Improve MAM capabilities by adding the Intune SDK to the FS Mobile app
Already today we are able to deploy the FS App using MDM tools such as Microsoft Intune. Especially in the light of GDPR, it would be beneficial to also have advanced MAM features available, such as policies to prevent users from copying content from the FS App and pasting it into a personal m...
Thank you for submitting your idea.
This is complete and available in the GA version of Field Service Mobile - Xamarin and Dynamics 365 Field Service Mobile applications.
Thanks,
Field Service PM Team
Applying Field Service security roles to a team prevents the access to the FS mobile app
Dear Microsoft Product Team and Dynamics 365 Community,
My customer and I have encountered an issue where Field Service security roles do not function as expected when assigned to a team, preventing access to the Field Service Mobile app. While these roles work when assigned t...
Data synchronization of mobile app in remote locations
It would be good to have some synchronization options available in mobile application to control which data user want to synchronize. Currently when users are online, device will do a full synch of data in and out.
When working in remote locations users should also have an option to onl...
Enhanced status transitions (buttons and custom workflow)
It would be great the mobile capability was enhanced to allow for status updates via buttons without building custom. It would also be a nice user experience for status transitions to be available at the header or footer to enable status changes from any tab of the booking.
B...
User should be able to select map
When I click on get direction from an I-phone, it does not open google maps to get direction. It will be good if the users will be able to select the desired app to get direction? Most technician uses google map or Waze for driving to customer location.
Make editable grid available on mobile
Editable grid should be available in the mobile app. This was possible in the previous app.
T
Increases number of relationships allowed in Mobile Offline profile
There is currently a restriction on the number of relationships allowed of 10. This is providing very restrictive as we move to refine the 'Notes' entity. The standard filtering of notes created in last x days is not suitable as a technician may want to view notes created 12 months ago on a Cus...
Administrator
Hello,
Thank you for the feedback. Unfortunately we are unable to act on this ask due to device OS restrictions.
You may be able to help mitigate this issue with further optimization of your offline profile to reduce data volume which will reduce sync time. If you have questions on this, please reach out to Field Service Mobile Feedback fsmfeedback@microsoft.com
Thank you,
Field Service Mobile PM Team