User Profile

Enhanced inspection forms


Inspection forms in the current form support basic inspections, however are limited in capability.

For example: labels, no group objects with collapsible behaviors, criteria based defaulted values, and calculated values are all not support to name a few.

This makes it difficult t...

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Category: Inspections (61)

STATUS DETAILS
New

Enhanced status transitions (buttons and custom workflow)


It would be great the mobile capability was enhanced to allow for status updates via buttons without building custom. It would also be a nice user experience for status transitions to be available at the header or footer to enable status changes from any tab of the booking.


B...

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Category: Mobile (135)

STATUS DETAILS
Needs Votes

Geolocation settings


Geolocation services are currently a global setting and apply to all users. It would be really good if different profiles could be setup and assigned to the bookable resource to meet specific requirements (different shift patterns, resource type location must not be known, different sync inte...

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Category: Administration (13)

STATUS DETAILS
New

Offline Sync Profile


Currently the minimum sync time for offline profile is 5 minutes. This is limiting for users who are in an online state, however need an offline profile configured due to the geographic area they work in.

For emergency response situations this is not ideal with manual work arounds needi...

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Category: Mobile (135)

STATUS DETAILS
Needs Votes

Group Requirement - substitute resource functionality not available


Scenario: Group booking to 3 resources. On the day of the job Resource 3 calls in sick and we want to reallocate the booking to Resource 4.


Current options:

  1. Delete the booking and manually allocate the resource (we currently have remove from group function that all...

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    Category: Scheduling (URS) (36)

    STATUS DETAILS
    New

Ability to Dock and Undock panels on the Schedule Board


Users would like to configure the layout of the schedule board by undocking the panels and moving them to different screens or arranging them in a different order to suit the user. Currently users are opening multiple versions of the schedule board across different screens whilst adjusting th...

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Category: Field Service (119)

STATUS DETAILS
New

Booking rule alerts should be able to be triggered when a Requirement Group is booked to Resources


Currently we are using both Individual resource requirements (single resource) and Requirement Groups (multiple resource) for scheduling work. We have also configured booking rules associated with booking creation. These booking rules are only triggering when bookings are created via indivi...

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Category: Field Service (119)

STATUS DETAILS
New

Ability to adjust the width of the Schedule Board resource filter (large width screen impact)


On large width screens (curved) we are noticing the resource filter panel consumes a lot of space. It appears to be set as a percentage of the screen size and becomes impractical on larger screens.

The size of this panel should be configurable like other panels on the screen. Users are...

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Category: Field Service (119)

STATUS DETAILS
New

Mobile footer needs more real-estate for buttons before collapsing


Currently on the mobile only 4 buttons on the footer are supported (including the grouped list).

This needs to be configurable or expanded to allow more based on the device being in portrait or landscape mode. For example in landscape mode (on a standard ipad) this footer could support ...

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Category: Mobile (135)

STATUS DETAILS
New

Crew resources availability should be visible on the schedule board


When resources are assigned to a crew they are blocked out on the schedule board and their individual availability is not visible. The UI should be updated to support both individual visibility and resource availability to make it easy to determine if a resource of the crew has a different av...

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Category: Field Service (119)

STATUS DETAILS
New
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