24

Hide Application accounts in the list of lookup column

The dropdown filter selection for users (people picker?) is showing a lot of entries that are related to the solution and not actual users.


For example, the filter on Project Manager shows #PowerCards-S25-IL-Prod, #PowerQueryOnline, etc. This is across any table columns that ...

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Category: General (80)

STATUS DETAILS
New
17

Time Entry Submit and Approval Process

Time Entry for field service is lacking some basic functionality - submission, review by manager and approval/rejection.


My recommendation would be to have the same functionality within Field Service Time Entry that exists in Project Operations:


16

Dark mode

The white color theme doesn't look good. kindly add support to the Dark Mode Theme

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Category: General (80)

STATUS DETAILS
Declined
Ideas Administrator

Thanks for submitting this idea. Dark mode may be more controlled at the platform level (Dynamics 365) rather than the app level (Field Service). We encourage you to submit this Idea for the paltform ideas rather than here in FIeld Service.

14

Extend the geo code dialog/pop-up with custom fields (e.g. housenumber) and use them for the geo code determination

The geo code button can be used on several entities like Accounts, Contacts, Work Orders. By clicking this button a dialog/ pop-up appears and bing tries to calculate the latitude and longitude from Microsoft standard fields. Currently there is no possibility to extend this dialog for custom fiel...

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Category: General (80)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for submitting the idea, product team will evaluate this idea and share back the plan as needed 

Thanks

Field Service PM Team 

9

Allow Geolocation Tracking role permissions to be set at a lower Business unit other than at Org only level

Geolocation tracking can only be accessed at the Organisation Level. Not being able to restrict tracking visibility at the parent/child business unit level means any technician can potentially monitor other teams' locations without oversight.

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Category: General (80)

STATUS DETAILS
New
9

Delete function for Actuals entity

As referring to the MSDN [https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/faq-deleting-actuals] , Actuals entity record cannot be deleted.

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Category: General (80)

STATUS DETAILS
New
7

Timeline - User setting - Sort on created date

The timeline is a very nice feature but the lack of not being able to sort on created date instead of last modify forces our users quite often to other list views. The possibility to change owner or similar on the records messes up the timeline and how we can read it. Show as conversation helps ...

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Category: General (80)

STATUS DETAILS
Needs Votes
7

Plans to "combine" Field Service, Project Service, and Cases?

Scenario: I'm a director at an IT company who manages implementation specialists. In addition to implementations, these specialists also work tickets for their customers after initial implementation is complete. From my perspective, a project is essentially a bunch of tickets (i.e. cases) and ...

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Category: General (80)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap, however we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,
Girish Raja
PM, Microsoft

6

Enable Task recorder

The task recorder for RSAT [Regression suite automation tool (RSAT) is only enabled in Finance and HR. Ref: Ta...

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Category: General (80)

STATUS DETAILS
New
6

Built in easily customisable reports

A number of prebuilt customer facing reports from booking that are customisable without the complexity of PCF Controls would be ace.

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Category: General (80)

STATUS DETAILS
New