Knowledge article search for related information (especially related products)


If you create one of the new knowledge articles it is possible to add some "related information". E.g. related products. So the knowledge article is linked with the product. Problem is that if you're working in an incident you can't search an article which includes the related product. Idea is...

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Category: Knowledge Management (62)

STATUS DETAILS
Under Review

Change default look up view dependent on the form


We need to create more than one look up view for one entity. Afterwards it should be possible to set different default look up views for the relevant entity. E.g.: entity is used as a subgrid in different other entites. Currently there is only one default look up view. User have to click inside t...

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Category: General (114)

STATUS DETAILS
Needs Votes

Extend the geo code dialog/pop-up with custom fields (e.g. housenumber) and use them for the geo code determination


The geo code button can be used on several entities like Accounts, Contacts, Work Orders. By clicking this button a dialog/ pop-up appears and bing tries to calculate the latitude and longitude from Microsoft standard fields. Currently there is no possibility to extend this dialog for custom fiel...

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Category: General (74)

STATUS DETAILS
Under Review